[Resolved]  Emudhra — complain about non receipt o[censored]sb token

Address:

Bangalore, Karnataka

Dear sir/madam,
My application id 8514675. (Emudra email sept. 19, 2019 1:28pm)
In that mail it was informed me that my certificate was approved. I was asked to download the certificate. I have given the price of the usb token also.in that mail there was no mention regarding the delivery of the token.
I repeatedly requested emudra to urgently deliver the usb token, because without usb token i cannot download the certificate.
In between, there were several mail communications from their end that the certificate has not been downloaded. They should know it well, that they have not delivered the certificate, without which it cannot be downloaded.
Previously i came to know from them through phone call, that on today (Monday) in the early forenoon, they are going to deliver the usb token to me. Also they informed me that their delivery person should have my registered phone number ([protected]) with him, and he will call me before delivery.
Now as i was not getting the delivery according to the expected time (I was waiting in my registered residence), i repeatedly made several phone call to them.in reply they told me that the delivery person attempted to deliver the usb, but my room was found locked. Strange!! I was and till time am in my residence - how he is unable to find me. So this statement is false. If he really came to my place, he could make a phone call to me.
Now when again i made a phone call to emudra, i came to know that the delivery man came on saturday (Not on today!!). Really a contradiction - you will appreciate. Again the same question. Even if he really came, why he did not make any phone call to me?
I have to file a patent through the digital signature of mine to e-patent filing gov. Of india. It is creating much difficulty to me.

This is really a very bad and miserable experience to me.
Regards,
Goutam sarker