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1.4
Updated: Sep 29, 2025
Complaints 217
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34
Unresolved
183
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eMudhra reviews & complaints(217)

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A
Arun v p
Sep 29, 2025
Dec 9, 2025
This thread was updated on Dec 9, 2025
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Unable to download certificate

I have purchased a three-year Digital Signature Certificate (DSC) with Application ID 18481298. However, upon clicking the "Track and Expedite" icon in the email received from eMudhra, I am redirected to the login page. When I enter my mobile number and attempt to log in, the system prompts me to purchase a new DSC, instead of allowing me to track my existing application or download the certificate.

Additionally, your website...
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G
gagan dhatt
Jan 4, 2025
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Sir/Mam,

I have applied for esign and DSC for my organization YVF WELFARE FOUNDATION with KYC ID 984220241229180046853, enrollment date[protected], all formalities have been completed but it is left for emudhra CA Approval, kindly let me know when it will be executed.

Username -yvfwelfarefoundation
email [protected]@outlook.com

Regards
Gagandeep Singh Dhatt
DIRECTOR, YVF WELFARE FOUNDATION
[protected]
eMudhra customer support has been notified about the posted complaint.
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    C
    chirason
    from Nashik, Maharashtra
    Mar 13, 2024
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    DSC token not delivered

    I ordered a DSC token from E-Mudhra on 24th of February and was told that I will be receiving it in 1 business day but it was not delivered already 1 week passed when I contacted their chat support I was given a "Delhivery Consigment number :[protected]https://www.delhivery.com/tracking) but when I checked it was sent to an address in Coimbatore and I stay in Pune which is no way near to where I live. Then I asked them to escalate and...
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    A
    AMULYA KUMAR CHOUDHURY
    Mar 7, 2024
    Mar 8, 2024
    This thread was updated on Mar 8, 2024
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    Address: Tata Benze Square,Berhampur

    Dear Sir,
    Please verify my document properly, without proper verification, time to time your verification team keeping the application in objection, when the application no.17231605 is approved by the same documents & ither application also approved by the same BORD OF RESOLUTION.

    But the said application bearing No.17260078 is not approved .So please verify the attached documents & approve at the earliest
    eMudhra customer support has been notified about the posted complaint.
    Verified Support
    Mar 08, 2024
    eMudhra Customer Care's response     Dear Sir/Madam,

    I request you to furnish your contact number and convenient time on [protected]@emudhra.com for me to schedule a phone call for assistance in this regard.

    Regards,
    Team eMudhra
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      P
      PrabaharAnna
      Mar 6, 2024
      Apr 10, 2024
      This thread was updated on Apr 10, 2024
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      Approval Process and Customer Support is too slow to respond

      When we complained about DSC approval after payment (done 15 days before) they take their own time to respond. Irony, the support does not even read the email properly.
      After payment and email with the invoice, the support person is sending a reply to apply for the DSC and make the payment.
      This is pity of their poor training and focus with the client query.
      While we send the documents, the support team does not even...
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      R
      Rljewargi
      Mar 6, 2024
      Mar 8, 2024
      This thread was updated on Mar 8, 2024
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      Address: 2-910/65/46 DOCTORS COLONY, JAYNAGAR, KALABURAGI

      With reference to the above subject, i am the existing customer of Emudra, I took the Digital signature token from you in October 2022 fo the tenure of 02 years, which will end in october 2024, but now when i am trying to sign, it is alerting as expired on 03/03/2024, As informed by your customer care i took new tohen HYP2003 and trying to install or download since yesterday, but no one is guiding correctly nor cooperating.Hence request you to resolve my issue at the earliest
      eMudhra customer support has been notified about the posted complaint.
      Verified Support
      Mar 08, 2024
      eMudhra Customer Care's response       Dear Sir/Madam,

      I request you to furnish your contact number and convenient time on [protected]@emudhra.com for me to schedule a phone call for assistance in this regard.

      Regards,
      Team eMudhra
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        A
        abdulkadir75
        from Aizawl, Mizoram
        Mar 4, 2024
        Apr 3, 2024
        This thread was updated on Apr 3, 2024
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        Resolved

        DSP approval pending for a long time

        My DSC application is pending with DSP Approval for many hours. Please resolve this issue. I really need it urgently as it is emergency.
        My application ID : 17222467...
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        A
        Aditya Kumar Patra
        Feb 23, 2024
        Feb 23, 2024
        This thread was updated on Feb 23, 2024
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        Address: Netaji Subhas Road, P. H. E. River Side Complex, Berhampore, Murshidabad, 742101.

        Yesterday I paid Rs 4153.00 for renewal of DSC on 22/02/24 vide transaction ID [protected] paid with phonepe (copy attached) through WhatsApp. But no application ID have yet received. Also nobody reply me in WhatsApp now. The validity will expire on 25.02.24. So please arrange to renew the DSC at the earliest.
        eMudhra customer support has been notified about the posted complaint.
        Feb 23, 2024
        Updated by Aditya Kumar Patra         Yesterday I paid Rs 4153.00 for renewal of DSC on 22/02/24 vide transaction ID [protected] paid with phonepe (copy attached) through WhatsApp. But no application ID have yet received. Also nobody reply me in WhatsApp now. The validity will expire on 25.02.24. So please arrange to renew the DSC at the earliest.

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          V
          vsnc
          Jan 1, 2024
          Jan 2, 2024
          This thread was updated on Jan 2, 2024
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          Hi,
          I have applied for DSC with e-mudra and it is pending DSP approval. Could you please resolve this issue as soon as possible?

          DSC applicant ID: 16909892
          eMudhra customer support has been notified about the posted complaint.
          View replies
          We apologize for the inconvenience caused.

          We are glad to inform you that the certificate vide application ID 16909892 is processed and the certificate is already downloaded.

          Regards,
          Team eMudhra
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            R
            Rishi Pradhan
            Dec 30, 2023
            Dec 30, 2023
            This thread was updated on Dec 30, 2023
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            Application ID: 16903040

            Hi,

            My DSP Approved stuck in Awaiting state for a long time. Please can you speed up the process.

            Thanks
            eMudhra customer support has been notified about the posted complaint.
            View replies
            Greetings from eMudhra .

            We would like to inform you that the certificate vide application number 16903040 has been approved from our end and is pending approval from your partner. However, I have scheduled a phone call for us to assist you in the approval of the application.

            Regards,

            Team eMudhra
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            Thank you for the speedy response
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              J
              [email protected]
              Dec 29, 2023
              Jan 5, 2024
              This thread was updated on Jan 5, 2024
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              Hi team,

              i have made the payment of 5752/- on 22 Dec 2023 but stocks were not added in my partner account, please check and do the needful at the earliest.

              Partner ID:- [protected]@gmail.com
              Partner Mobile no : [protected]

              below is the screenshot attached and Bank Account Statement for your reference.

              But Account Manager No Response
              eMudhra customer support has been notified about the posted complaint.
              View replies
              Greetings from eMudhra .

              We apologize for the inconvenience caused.

              I would like to inform you that we have cross verified from our end. I regret to inform you that we have not received the amount from your end. I request you to confirm the Bank account details to which you have made the payment for us to check and assist you accordingly.

              Regards,
              Team eMudhra
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                S
                Shaik Ruman
                Dec 28, 2023
                Dec 29, 2023
                This thread was updated on Dec 29, 2023
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                I have applied for DSC with e-mudra and it is pending DSP approval. Could you please resolve this issue as soon as possible?

                DSC applicant I'd: 16889750
                eMudhra customer support has been notified about the posted complaint.
                View replies
                Greetings from eMudhra .

                We apologize for the inconvenience caused.

                We are glad to inform you that the certificate vide application ID 16889750 is processed and the certificate is ready to download.

                Regards,
                Team eMudhra
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                  P
                  [email protected]
                  from Kolkata, West Bengal
                  Dec 21, 2023
                  Dec 25, 2023
                  This thread was updated on Dec 25, 2023
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                  DSP approval awaiting

                  Kindly approve my DSC as I needed it on urgent basis....
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                  R
                  Rimita Saha
                  from Kolkata, West Bengal
                  Dec 17, 2023
                  Dec 21, 2023
                  This thread was updated on Dec 21, 2023
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                  DSP Approval Pending!
                  I applied for DSC on EMudhra on 17th dec 2023 and everything relating to KYC was completed the same day, and it's still showing DSP approval pending! Please help!
                  eMudhra customer support has been notified about the posted complaint.
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                  Greetings from eMudhra .

                  We apologize for the inconvenience caused.

                  We request you to furnish your application ID/registered mobile number for us to check and assist you accordingly.

                  Regards,

                  Team eMudhra
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                    R
                    [email protected]
                    Oct 23, 2023
                    Oct 25, 2023
                    This thread was updated on Oct 25, 2023
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                    Dear Sir,
                    I have applied for DSC on last month 15th. My application No.16365248 still it is under the DSP approval.
                    Kindly approve the same to proceed further steps.

                    PRASAD KUMAR.
                    MOB.+[protected]
                    eMudhra customer support has been notified about the posted complaint.
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                    Greetings from eMudhra .

                    We would like to inform you that the certificate vide application number 16365248 has approved from our end and the same is pending for approval from your partner. However, I have schedule a phone call for us to assist you in approval of the application.

                    Regards,

                    Team eMudhra
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                      C
                      [email protected]
                      Oct 4, 2023
                      Resolved
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                      Resolved

                      Address: ongole prakasam dist andhrapradesh

                      Dear madam/sir

                      CHANDAN SIR FORCED TO ME PRICES ARE INCREASED FROM NEXT DAY SO I have purchase 125 DSc certificates class 3 @ 2 years in Dec - 2022 @ Rs.208/- = Rs.26000/-
                      But Now the price of class 3 @ 2 years is Rs, 120/-*125 = Rs.15000/-
                      on 26th september 2023 i have 90 certificates balance but your system was reduced the quantity 36 certificates instead of 90 certificates due to price variation policy plz think once my side how survive with these problems.

                      it is very huge difference Rs.11000/- which is unbearable from our end one more your system was reduced the quantity 36 certificates instead of 90 certificates due to price variation policy

                      plz try to understand our journey is very long i kindly request to you plz adjust certificates to the difference amount as early as possible

                      today our journey is not end we will continue our journey long years

                      so plz take favorable action on it
                      Oct 4, 2023
                      Complaint marked as Resolved 
                      not reesolved
                      eMudhra customer support has been notified about the posted complaint.
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                        K
                        ksnson
                        May 26, 2023
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                        Hi Team,

                        I have submitted DSC enrollment request : 15489759 and its pending at DSP Approval stage, Can you please help me in expidating this.

                        Regards
                        Gupta
                        eMudhra customer support has been notified about the posted complaint.
                        View replies
                        Greetings from eMudhra .

                        We would like to inform you that the certificate vide application number 15489759 has approved from our end and the same is pending for approval from your partner. However, I have schedule a phone call for us to assist you in approval of the application.

                        Regards,

                        Team eMudhra
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                          N
                          NUS Duraiarasan
                          May 11, 2023
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                          Hi Team,
                          DSP Approval pending, is the last stage and awaiting status for so many days, kindly approve/proceed for further processing level.
                          eMudhra customer support has been notified about the posted complaint.
                          View replies
                          We apologize for the inconvenience caused.

                          We are glad to inform you that the certificate vide application ID 15537350 is processed and the certificate is ready to download.

                          Regards,
                          Team eMudhra
                          Reply
                          NUS Duraiarasan's [Complaint's author] reply, May 15, 2023
                          Thank you for your support.
                          NUS Duraiarasan's [Complaint's author] reply, May 15, 2023
                          DSP approved, thank you for your support, kindly close the complaint.
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                            S
                            SMZC
                            May 8, 2023
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                            EMudhra charged me for the DSC 6 days ago, everything relating to KYC etc. was completed the same day, and it's still showing DSP approval pending 6 days later!

                            Ridiculous!!

                            They are a joke. Never eMudhra if you have an alternative.
                            eMudhra customer support has been notified about the posted complaint.
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                            This is for application ID 15664737 and 15664738
                            Reply
                            I sent a message to support and whatever issue eMudra and this issue was resolved within 15 min.

                            It should not have been needed, I should not have to had to send a support request.
                            Reply
                            We apologize for the inconvenience caused.

                            We are glad to inform you that the certificate vide application ID 15664738 is processed and the certificate is ready to download.

                            Please download the certificate once you receive the USB token.

                            Regards,
                            Team eMudhra
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                              K
                              Kevalshah.oss
                              Apr 23, 2023
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                              I have been waiting for dsp approval[protected] since a day and there is no update. They claim to get it approved in 4 hours.
                              eMudhra customer support has been notified about the posted complaint.
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                              We apologize for the inconvenience caused.

                              We are glad to inform you that the certificate vide application ID 15618257 is processed and the certificate is ready to download.

                              Regards,
                              Team eMudhra
                              Reply
                              Kevalshah.oss's [Complaint's author] reply, Apr 24, 2023
                              Thank you for the quick response.
                              Please consider this comment as resolved
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