Emudhra — they don't have any computer literate person with them

Address:	590001
Website:	www.e-mudhra.com

When i applied for dsc they sent an usb driver calling it as "token" containing two. Exe files and one autorun. Inf file. The usd costed me addtionally rs.500.

This does not work in linux ubuntu. I have raised complaints with customer care but the reply was that my system is faulty. Their team had taken my system thru team viewer thrice but could not resolve the problem to install dsc in my laptop. And at that time they were working on trial and error method. Finally to my mail complaints they have replied that my system is faulty. My laptop runs on latest dell company installed ubuntu 16.04, firefox 54. Laptop bought two months ago.

If any one has the next appellate authority to approach, pl message the details as emudhra is not reponding properly. They have told me to try in an windows system. I tried it with one of my friend and they installed my dsc in that desktop system on a trial basis which will not be of any use to me. I understand that they will try to prove that dsc is delivered to me citing that incident.

Kindly send me how to resolve this issue. Never ever go to emudhra