Ensure Support Service Ltd. — Misguide, cheating, fault, misbehave

Address:

Indore, Madhya Pradesh

I had purchase a xiomi mi3 mobile phone through online flip kart market before 10 months in sep2014. When i go to her indore service center for nominal updation in running condition of my phone. On 12june 2015 they accepted my phone and tell me collect after two days but next day they call me to told your phone motherboard is damaged they sent for repair without any cost because phone is under warranty. I accepted her request but after they didn't give my phone up to 2 months when i call only said "part is on demand" after 2 months on 12 of august 2015 they given my phone but after 1-2 hours again it should dead. When i go her service center for query they told sir please wait we check your phone i wait there 5 hours but no any updation at the last time of closing the service center i asked they told i could not be repair u have to submit it again for a time. And when i asked for my mobile they didn't given up to 9:00 p. M. I wait there from 2:00 p. M and misbehave with me by their employees. I want new hand set or the refund because i am kidney patient they fraud with me and many of customers in front of me.Invoice no : # blr_wfld[protected], [imei/serial no: [protected]], new imei no.[[protected]], job sheet no-00516, in name of ankit saxena, vidisha (M. P)-464001, mob-[protected], [protected]