[Resolved]  Indiatimes Shopping Times Of India — Partial Delayed Delivery

Address:Hyderabad, Andhra Pradesh

I ordered My Product on 7th January as Order No. [protected].- Sony PS3 Super Slim 500 GB
Initially it wasn't delivered until reminded 4 times and then to my surprise Tweaked Packaging as Games Supplied By Sony as part of Product were missing. Complained same day as 645086 on 21st January but not resolved till date. Seems India Times is doing a Big Fraud on the name of Shopping. Even when not able to deliver committed not even responding to emails and giving new Date every time.
Is it possible to resolve before go to Consumer Forum?
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Indiatimes — Worst experience with india times

Hi,

I ordered for a book in indiatimes shopping. They said the book is out of stock. Instead of returning the money, they gave the Gift certificate and they gave a dead line of 3 months.. When I asked for refund of the order they are refusing to return the money. They are not replying to the mail I sent.

I didnt have a need to buy something from the site and also I dont want to buy because my second order in the same site was also a failure. I chose one chudidhar and they sent me some other design which I didnt like.

So BEWARE OF INDIATIMES SHOPPING...

Regards

Krish
Dear Ruchi Seth Gupta,

Hello from Indiatimes Shopping.

We are extremely sorry for the inconvenience faced. Your complaint details have been noted and we promise to resolve the issue as soon as possible.

Thanks,

Indiatimes Shopping
I ordered PS3 from Indiatimes on 7th January and after multiple reminders got 22nd January and realized it is Partial Delivery. 3 Games offered by Sony itself as part of package and committed by India Times were not part of package delivered. Raised complaint same day "No Action Taken" till date.
Order No. [protected] and Case ID 645086
Even multiple reminders, calls, emails, chat no action taken till date and still not confirmed when it will be delivered. Earlier I was told missing items will be delivered by February 11 and internal reminders were showing that. Now India Times even not bothered to respond why not available,
Seems India Times become one of worst On Line Shopping Site and cheaters and not worth of name attached to it Times of India,
Expect it to be resolved soon
India Times
It is not about sorry but not handling the case for so long and not taking it to closure. I still don't have any information.
As soon as does not mean more than 45 Days
Ritesh

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IndiaTimes.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    43%
    Complaints
    811
    Pending
    0
    Resolved
    325
    IndiaTimes.com Phone
    +91 90 2466 6666
    +91 90 2488 8888
    +91 12 4451 8550
    IndiaTimes.com Address
    Plot No 391, Ecstasy IT Park, Udyog Vihar Phase -3, Gurgaon, Haryana, India - 122016
    View all IndiaTimes.com contact information