| Address: | Mumbai City, Maharashtra, 400037 | | Website: | www.enrich.com |
I visited enrich solon by 12noon on 24 th october 2018 for a global hair colour. First i appointed a senior stylist ali for the same who did not feel the need to wash my hair before the process to be started. Then global hair colour was done which absolutely did not turn out the colour i had asked for. Then he started convincing us for a balayage which i was confused to yes or no. Finally he won and started after applying serum which was applied after global colour. Then after the time said and done the colour did not catch my hair. Then i was made to wait for another one hour with the chemicals on my hair with myself deeply depressed and tentioned about the results. After hair was he was appreciative about my hair colour and balayage foolishly of which it turned green instead of gold or deep brown family. Green was a surprise which nearly gave me a heart attack with burst of tears for the sad work done. Staff was not cooperative at all. They cancelled the balayage amount and as i was in a hurry to cm home was made to pay global hair colour amount don’t know for what? Pls help me get the money back as no bill was issued by the staff. Manipulating me to go home and cm again for global hair colour for correction. What do i do now to get my money back. And complain on paper for the same? Pls help Was this information helpful? | 
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