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EPRS BuySmart Complaints & Reviews

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Updated: Dec 5, 2022
Complaints 52
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5
Unresolved
47
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EPRS BuySmart reviews & complaints(52)

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A
Akhileshwer
Dec 5, 2022
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Buysmart a recharge app but my account was not refund & company close
EPRS BuySmart customer support has been notified about the posted complaint.
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    N
    nayanatelecom
    Nov 13, 2022
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    Address: mumbai

    Company sales executive told "business continue "and previous balance is not your its company right to release or not ?but you may business with us . but i have already invested alomost Rupees 80000.00 so how i can invest more money.
    EPRS BuySmart customer support has been notified about the posted complaint.
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      N
      nayanatelecom
      Nov 13, 2022
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      Address: mumbai
      Website: buysmart

      I have a distibuter of this company i have paid almost deposit Rs. 80000 to upload my wallet but company not update my wallet or not given my money back.
      the companys all contact number or website are closed now.
      EPRS BuySmart customer support has been notified about the posted complaint.
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        S
        Shakti stores
        from Hazaribagh, Jharkhand
        Apr 28, 2022
        Resolved
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        Address: Pune ,maharashtra

        Sir
        Company block my fund about 40000 through wallet
        Please consider relif or refund my fund through cheque.
        Apr 28, 2022
        Complaint marked as Resolved 
        Company sales executive told "business continue "and previous balance is not your its company right to release or not ?but you may business with us . So I have already invested 40000 and company said for new investment. How it's possible?
        EPRS BuySmart customer support has been notified about the posted complaint.
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          H
          H Gutsa Joshi
          Aug 27, 2021
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          Address: Murli electronics fort road pokaran

          Fraud company my 50000balace not refund mahesh joshi
          Mail id [protected]@gmail.com
          EPRS BuySmart customer support has been notified about the posted complaint.
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            A
            Arvind Gavit
            Apr 28, 2021
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            Address: at lahan kadwan Post Mothe Kadwan Tal navapur Dist nandurbar pin-425416

            Dear Sir / Madam

            Hamara Paisa Refund Nahi Mila Hai Check Karake Bataye..

            Ragistar No. [protected]
            [protected]
            Email Id . [protected]@gmail.com
            EPRS BuySmart customer support has been notified about the posted complaint.
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              S
              satya gorawar
              from Manthani, Telangana
              Jul 21, 2020
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              Address: vill-ta-sironcha,dist-gadchiroli.maharashtra

              Khup divsapasun majhe balance hold kele asun mala parat karave.
              [protected]
              EPRS BuySmart customer support has been notified about the posted complaint.
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                S
                Solanki Dipaksingh
                from Tirupati, Andhra Pradesh
                Sep 21, 2019
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                Address: sj road siddhpur ,dist:-patan,gujrat, Patan, Gujarat, 384151

                Dear eprs trade partner
                Buysmart systems are down in our area customer care numbers are not attending the call exectives are not responding properly all retailers are forcing us to return the money their is a romour that buysmart is closing down total amount including dealers rs, 28000.10
                Please issue a refund for the above amount as we need return the amount
                The dealers reply much fast

                From:-thakor ranjit sinh amarsinh
                Reg:-[protected]
                D id :-ez01422
                EPRS BuySmart customer support has been notified about the posted complaint.
                I m the distrubutor of eprs buysmart. i m investing the amount on this company
                they are cheating me and held up the amount of RS 1, 66, 372/- last 3 years and now a/c are blocked my mobile num is [protected]
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                  A
                  afsana communication
                  from Delhi, Delhi
                  Jun 15, 2019
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                  Address: Mumbai, Mumbai, Mumbai, Mumbai City, Maharashtra, 845305

                  Dear sir .
                  worng transfer neft other account ICICI bank Mumbai Branch kurla
                  comlpex Name eprs prepaid recharge pvt ltd A/C[protected] amount 40000
                  fourty Thousand Ruppes Date 25/3/2019 wrong transfers . eprs prepaid
                  recharge working 2016- to 2018 last working . My eprs Distt USER A
                  [protected] Afsana communication eprs company problem sarwar down sarwar
                  down so working hold . eprs prepaid recharge company without infrommation
                  company closed . Not Contact area sale man head office and customer care .
                  Pls Revers wrong transfer amount refund my account .
                  My Bank Account .
                  EPRS BuySmart customer support has been notified about the posted complaint.
                  Jun 15, 2019
                  Updated by afsana communication
                  Dear sir .
                  worng transfer neft other account ICICI bank Mumbai Branch kurla
                  comlpex Name eprs prepaid recharge pvt ltd A/C[protected] amount 40000
                  fourty Thousand Ruppes Date 25/3/2019 wrong transfers . eprs prepaid
                  recharge working 2016- to 2018 last working . My eprs Distt USER A
                  [protected] Afsana communication eprs company problem sarwar down sarwar
                  down so working hold . eprs prepaid recharge company without infrommation
                  company closed . Not Contact area sale man head office and customer care .
                  Pls Revers wrong transfer amount refund my account .
                  My Bank Account .

                  Bank ICIC Bank

                  Name Afsana Communication ( Pro Nasir Alam )
                  A/C [protected]
                  IFSC Code ICIC0000104
                  Sir
                  I am not use the eprs buysmart app. And not working your Web page. So please help me
                  MY deposit amount 25000/- Regiterd Mo no. [protected]
                  I am retailer with id no BZ04618 my balance amount 3094 is block due to company is no more exist who can i recover my balance amout
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                    P
                    padhan 01
                    from Bhubaneshwar, Odisha
                    Apr 5, 2019
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                    Address: bargarh

                    Me ne aap ka pos machine liya tha, but us me kaam nehi kiya tha, lekin app ki companey se kaha ki o machine abhi band ho gaya he, who hi machine hume lota digiye, app ka machine ka paise return mil jayaga. Me ne postal se bo machine vege diya lekin 6 month hua he mujhe paise return nehi mila, jis ne aap ki companey me tha bo companey chhod diya hu bola. Please slove my problem solucation soon
                    Name - jalandhar padhan
                    Mob - [protected]
                    EPRS BuySmart customer support has been notified about the posted complaint.
                    Its doesnt work my phne
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                      N
                      Nali8
                      from Pune, Maharashtra
                      Feb 25, 2019
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                      Address: Pune, Maharashtra

                      I am distributor of eprs buysmart (Distributor no-ez03888) from last 9-10 year. I had 3180 balance in my account till day there is message of "insufficient amount balance in id". My all retailers account 's balance are also blocked, they also couldn't use their balance. After it i contacted with buysmart's sales executive there are no proper answer. And not received call. So how to release my balance.
                      EPRS BuySmart customer support has been notified about the posted complaint.
                      Dear sir last few month recharges are not done.Your contact no.are also out of service.My stock balance is about 2200.please help or call me on [protected]
                      Sir, my amount rs-14000 block three years
                      call not response, id=ez06600, mob. No. [protected]
                      amar sah, d.N sales.
                      SIR MAI EK DELAR THA MERE ANDAR 100 CUSTOMER THA
                      Plese help mi
                      Sohail Akhter's reply, Feb 26, 2020
                      Merea na pos kaam karna band kar diya kam say kam 6month say jayada ho gaya hai plz iss product ko refund karny ki kirpa ki jaye
                      Ph 9162658485
                      Champaran genral store mathiya zirat motihari bihar 845401
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                        R
                        RENGARAJA G
                        from Rajapalaiyam, Tamil Nadu
                        Feb 24, 2019
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                        Address: East Street,sathankulam, 623536
                        Website: d.buysmart.co.in/DistReportTree.aspx#

                        I am distributor (Ez04317) of eprs buysmart retailer from last 4-5 year. I had rs 15000/-balance in my account and 15000/- balance in my delear till day there is message of "insufficient amount balance in id". My all retailers account 's balance are also same problem, they also couldn't use their balance. After it i contacted with buysmart's sales executive there are no proper answer. So how to release my balance...
                        EPRS BuySmart customer support has been notified about the posted complaint.
                        Feb 24, 2019
                        Updated by RENGARAJA G
                        My number: [protected]
                        Pls relieve my balane nearly 8000 rs reg number [protected]
                        Our id R[protected]
                        ramesh puthalapattu's reply, May 7, 2019
                        i have balence Rs4031/- but recharge was not done
                        MY BALLNCE REFUND MY DISTRBUTER ID - cnyj345
                        mo no [protected]
                        The company has been closed but they have not returned the balance of any dealer even their staff also are making fraud by calling the dealers pl. Send 200 rs we will refund all your balance but till date they have not refunded to any dealer
                        I am a EPRS DISTRIBUTER since last 5-6 years
                        Few month ago my EPRS BALANCE (10500) are blocked
                        EPRS custmer care no are also not responsed
                        Plz refund my amount
                        My contact no. [protected]
                        I am a retailer from Kerala .Why the do cheating like this
                        Dear sir, my distributor number is [protected] and my dealer no [protected]. my total balance is 9000₹. So give me my balance...
                        This is Not used for past five years...
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                          D
                          dxraka
                          from Nalagarh, Himachal Pradesh
                          Feb 8, 2019
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                          सर eprss ऑनलाइन रिचार्ज का कार्य काफी बरसो से करती आ रही है दो सालों से हमे यही बताया जा रहा है कि इनकम टैक्स की वजह से अभी पूरा पैसा रिलीज नही हो पा रहा है कुछ दिनों बाद हो जाएगा सर आज तक पैसा बापिस नही हो पाया सर ऐसा ना हो कि
                          कम्पनी हमारा पैसा लेकर भाग जाए ।एक एक रिपये इकठा कर सभी लोग रिचार्ज का कार्य बैंक से लौन बनाकर कर रहे है ।।सर eprss बैंक का icici bank में अकॉउंट है .
                          EPRS BuySmart customer support has been notified about the posted complaint.
                          Feb 08, 2019
                          Updated by dxraka
                          सर eprss ऑनलाइन रिचार्ज का कार्य काफी बरसो से करती आ रही है दो सालों से हमे यही बताया जा रहा है कि इनकम टैक्स की वजह से अभी पूरा पैसा रिलीज नही हो पा रहा है कुछ दिनों बाद हो जाएगा आप पैसा लगते रहे पिछले धीरे धीरे आपको दे दिए जाएंगे ।।
                          सर आज तक पैसा बापिस नही हो पाया सर ऐसा ना हो कि कम्पनी हमारा पैसा लेकर भाग जाए ।एक एक रुपये इकठा कर सभी लोग रिचार्ज का कार्य कर रहे है ।।सर इस कंपनी के ऊपर जल्द से जल्द कार्यवाही की जाए ।।ताकि हुम् सबका 70000 के करीब पैसा बापिस हो सके ।।
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                            A
                            abhijith
                            from Mavelikara, Kerala
                            Jan 30, 2019
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                            Address: 411013

                            We are a distributor for EPRS Buysmart with distributor id: 2299.
                            Registered Number:- [protected]

                            Buysmart systems are down in our area . Customer care numbers are not attending the call . Executives are not responding properly, All retailers are forcing us to return the money. Their is a romour that Buysmart is closing down .Total Amount in our account (including dealers) is INR 163641.70 .
                            Please issue a refund for the above amount as we need to return the amount to the dealers.

                            What to do? How to resolve this issue? Atlease inform us about the issue happening. Executives need to attend calls and respond to the issue.
                            EPRS BuySmart customer support has been notified about the posted complaint.
                            Feb 02, 2019
                            Updated by abhijith
                            cONTACT NUMBER

                            Phone: +[protected], +[protected]
                            Fax: +[protected]
                            Email: [protected]@eprs.co.in ; [protected]@eprs.co.in
                            CIN No: U-64202-PN-2005-PTC-021280
                            PAN :AABCE5025H
                            May 23, 2020
                            Updated by abhijith
                            IS EPRSS Company closed. Lost money and no response later.
                            I have taken yours eprs flexi n now it's not working it is showing transcation failed n I m unable to recharge my dealer I'd is ravik00143 so I request you to plzzz refund my money or or solve my problem thank you
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                              A
                              AMARESH B HATTI HATTI
                              from Bengaluru, Karnataka
                              Jan 25, 2019
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                              Address: 586124
                              Website: Buysmart

                              EPRS Buysmart — eprs fraud company

                              I am amaresh m. No. [protected] i am using eprs buysmart wallet my eprs reg. Mo. No [protected] my dist:Bijapur ezee : EZ71963 my wallet balance rs. 2780 but i am using its saying error no. 8 you have not got sufficient balance so please refund my balance in my bank a/c and swaf machine i returned but 6000 amount also not refunded plz refund my amount.
                              EPRS BuySmart customer support has been notified about the posted complaint.
                              कंपनी टोटल फ्रॉड है मेरा लगभग 35177 रुपया ब्लॉक कर दीया
                              [email protected]'s reply, Jan 26, 2019
                              कोई अच्छा सा वीडियो बनाकर एपीआरएस शार्टनेस के बारे में यूट्यूब पर लोड करो यार
                              My distibutor code ez02741, ez09874.Account are blocked.
                              Amount near 60, 000(SIXTY THOUSANDS) IN EPRS BUYSMART COMPANY, KINDLY RETURN TO MY BANK ACCOUNT,
                              BANDANA AND SAI KUMAR FRAUD, ANY HOW RETURN MY MONEY
                              Not use the app very west app not received recharge amount
                              My net banking EKO not work and recharge pending . system is under maintenance errors
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                                G
                                Gudipati Ravi Kumar
                                from Kakinada, Andhra Pradesh
                                Jan 21, 2019
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                                Address: Kurnool, Andhra Pradesh, 518360
                                Website: EPRS BY SMART

                                I am a distributor of eprs buysmart company .my code is EZ03433, My out Standing Balance is Nearly 1 Lack in business contact customer care & EPRS Emplayee Srinivasa as well assales person not recieve my call .he dont get proper soluttion 10 feb start services he say but dont start servies and not sollution of this recharge problem so please help me. My Contact Number [protected]
                                EPRS BuySmart customer support has been notified about the posted complaint.
                                Sir I am facing the same issue. [protected]
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                                  D
                                  Darpan Kumarkamboj
                                  from Karhal, Uttar Pradesh
                                  Jun 11, 2018
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                                  Address: 411013
                                  Website: EPRSS Prepaid Recharge Services India Pvt. Ltd. C-207, KPCT Commercial Complex, Fatima nagar, Wanowr

                                  I am darpan kumar m. No. [protected] i am using eprs buysmart wallet my eprs reg. Mo. No [protected] my dist:ebasket ezee : ez09778 my wallet balance rs. 3215.31but i am using its saying error no. 8 you have not got sufficient balance so please refund my balance in my bank a/c

                                  Cheat & fraud

                                  Eprs buysmart fraud company

                                  I have distributor sip of eprs buysmart distibutor id is ez09778

                                  Eprss prepaid recharge services india pvt. Ltd.
                                  C-207, kpct commercial complex, fatima nagar, wanowrie, pune, maharashtra - 411013
                                  EPRS BuySmart customer support has been notified about the posted complaint.
                                  Aug 12, 2019
                                  Updated by Darpan Kumarkamboj
                                  My complaint is not solved
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                                    S
                                    shaikh Mazharoddin
                                    from Pune, Maharashtra
                                    May 20, 2018
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                                    Address: Pune, Maharashtra, 431745

                                    Eprs buysmart — eprs company have blocked our balance. They are cheating us.

                                    My distributor id ez05460

                                    I am distributor of eprs buysmart (Distributor no-ez05460). I have 12013+ rs. Balance in my account & dealer network. From last 2 year company have blocked our balance, we are unable to use our balance, after every transaction there is message of "insufficient balance" or "topop server down".

                                    When we call to company's customer care they have only 1 reply "contact to your sales executive" and when ever we call miss. Nilam, chetrali, nilofar who is our sales executive she tells..
                                    EPRS BuySmart customer support has been notified about the posted complaint.
                                    Sir this is hussain baba S J MONEY POINT located in telangan nirmal district still i am waiting for a call know the status of activation of buy smart services so please as early as possible resolve it
                                    My contact number is [protected]
                                    [protected]
                                    I am an eprs buysmart retailer but I am not able to do recharges now.It is showing that system is under maintainance.
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                                      R
                                      rabindra77
                                      from Delhi, Delhi
                                      Oct 30, 2017
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                                      Address: Sambalpur, Odisha, 768001
                                      Website: www.eprs.co.in

                                      मैं इस eprs कंपनी से 2012 से जुड़ा हुआ हूँ । पिछले 2 साल से आपकी कंपनी घाटे में चल रही है । मेरा डिस्ट्रीब्यूट... कोड़ EZ01757 है । मैंने ये कंपनी छोड़ने का फैसला किया है । इस कंपनी के सेल्स पर्सन वंदना साई कुमार ने मुझे धोखे में रख कर मेरे 5000 रुपये ब्लॉक करा रखे हैं। मुझे मेरे पैसे वापस चाहिए ।

                                      रवीद्र शर्मा
                                      अमर सेल्स
                                      संबलपुर
                                      ओड़िशा
                                      मोबाइल नंबर- [protected]
                                      EPRS BuySmart customer support has been notified about the posted complaint.
                                      या ई.पी.आर.एस मधे माझे पैसे पसलेले आहे.तरी माझे पैसे मला परत मिळावे.
                                      Please rivasal my dth wrong number recharge please wrong number is [protected]. Airtel Dth 150
                                      Recgarge can not be done more from last from days. When the system will be stable? Customer care contacts number also out of service.
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                                        I
                                        Indumati Rao
                                        from Indore, Madhya Pradesh
                                        Oct 25, 2017
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                                        Address: Pune, Maharashtra, 411013
                                        Website: www.eprs.co.in

                                        Eprs buysmart — eprs company have blocked our balance. They are cheating us.
                                        Bh bhatiam on may 18, 2016
                                        I am distributor of eprs buysmart (Distributor no-[protected]). I have 10500 rs. Balance in my account & dealer network. From last 5 months company have blocked our balance, we are unable to use our balance, after every transaction there is message of "insufficient balance" or "topop server down".

                                        When we call to company's customer care they have only 1 reply "contact to your sales executive" and when ever we call miss. Nikital who is our sales executive she tells us that "deposite new balance and restart business" than they will refund our blocked balance in installments. Like that company cheats everyone
                                        EPRS BuySmart customer support has been notified about the posted complaint.
                                        Nov 03, 2017
                                        mizanul78's response
                                        Moon Hardware
                                        Moon Hardware
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