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EPRS BuySmart Complaints & Reviews

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Updated: Dec 5, 2022
Complaints 52
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5
Unresolved
47
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EPRS BuySmart reviews & complaints page 3

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S
sitaram bishnoi
from Bikaner, Rajasthan
Mar 10, 2016
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Address: Sri Ganganagar, Rajasthan, 335804
Website: d.buysmart.co.in

I am distributor of eprs buysmart (distributor no-EB03341) from last 3 year . I had 24000 balance in my account till January, after restarting service in Feb i couldn't use my account balance, there is message of " insufficient amount balance in ID " . My all retailers Account 's Balance are also blocked, They also Couldn't use their balance. After it i contacted with Buysmart's sales executive . Buysmart's Sales executive Promised Me to Refund My Account Balance In Installment, it means i have to Purchase EPRS and Your Sales Executive will add amount (extra amount from blocked amount ) with Purchased EPRS amount . But when i Purchased EPRS . Buysmart's has Not Only reduced my Eprs Amount But Also They Don't Add Any Extra amount from block amount .
Customer Care And Sales Executive Both Are Not Helping Me.
What I do???

Please Help Me And My Retailer To Get Money back

Sita ram Bishnoi
Suratgarh (Raj.)
335804
Contact no. [protected]
EPRS BuySmart customer support has been notified about the posted complaint.
Drop A legal mail on [protected]@eprs.co.in
He is CEO of the company
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    N
    Narayanadonthy
    from Mumbai, Maharashtra
    Mar 3, 2016
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    Address: Pune, Maharashtra, 411013
    Website: www.eprs.co.in

    We are having Rs3500 in their account even then recharge not possible giving error as no balance.ccare replying that we have to add new balance to do recharge and the old balance is useless.they are simply shaving our money.

    If any one knows under which govt depot they have registered or took license, we can lodge complaint in the http://pgportal.gov.in/GrievanceNew.aspx
    +1 photos
    EPRS BuySmart customer support has been notified about the posted complaint.
    my account is blocke and my account balance is RS230
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      H
      hem7390
      from Mumbai, Maharashtra
      Mar 3, 2016
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      Address: 423109

      I have 235 rs balance in eprs account but when ever i recharge through eprs portal i got error that you have not sufficient balance even if my recharge amount will below 235.
      I cant recharge any mobile network and dish tv network.
      This happen from last 3 months.
      i have spoken with customer care but not getting response at all..
      Please help me to get my money back.

      Name: Hemant kothari
      Navkar traders

      Mob: [protected]
      EPRS BuySmart customer support has been notified about the posted complaint.
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        A
        abhijitpatwa123
        from Bhusawal, Maharashtra
        Feb 22, 2016
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        Address: 411013

        Eprs recharge services private limited ही पुणे येथील कंपनी असून या कंपनीचे buysmart नावाचे रिचार्ज ऍप्लिकेशन आहे त्यानुसार सदर सिस्टिम ही गेल्या 35 दिवसांपासून बंद आहे अशा प्रकारे कंपनी देशातील अनेक ग्राहकांची फसवणूक करत आहे..अशा पद्धतीने सदर कम्पनिकडून कोणाची फसवणूक जाली असल्यास त्वरित संपर्क साधावा aapan sarvjn milun compny virodhat action ghevu.अभिजित पटवा
        [protected]
        EPRS BuySmart customer support has been notified about the posted complaint.
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          P
          Patel1012
          from Hyderabad, Telangana
          Feb 17, 2016
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          Address: 396230

          I am distributor of eprs buysmart from last 2year but now they blocked my all services. Mine 64000/-amount of money have been hanged up. I have called up today to the customer care number they are telling to me update more money in the account. After than only it will be refunded to u.
          I have no money to update.
          They have told me to wait For 1month after than only they return with interest.
          So for one month no business. Mine shop is closed.
          They have done wrong things to all to dealer. They have lost faith.
          EPRS BuySmart customer support has been notified about the posted complaint.
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            V
            vishwanath kiyyur
            from Mumbai, Maharashtra
            Feb 16, 2016
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            Address: Dakshina Kannada, Karnataka, 574210
            Website: eprs buysmart

            I am distrbutor of eprs buy smart ... my account and my retilar accounts blocked. nefted money inside the account plz that give the back
            EPRS BuySmart customer support has been notified about the posted complaint.
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              R
              randhawasingh
              from Kanpur, Uttar Pradesh
              Feb 13, 2016
              Resolved
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              Resolved

              Recharge and, customer care sales person not receive call and give propper sollution

              Address: 411013

              I am a distributor of eprs buysmart company .my code is Eb04073 in business contact customer care as well assales person not recieve my call .he dont get proper soluttion 10 feb start services he say but dont start servies and not sollution of this recharge problem so please help me....
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              B
              Bhagirathi123
              from Bhubaneshwar, Odisha
              Feb 12, 2016
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              Address: 753003
              Website: www.buysmart.co.in

              Eprs prepaid recharge services india pvt ltd
              No recharge please everybody me fraud service
              I called no answer

              Eprs
              For any queries please feel free to contact us at:

              Phone :[protected]
              Email : [protected]@eprs.Co.In

              Any question no answer
              EPRS BuySmart customer support has been notified about the posted complaint.
              Im distribuitor of eprs buysmart my dt code is eb07415... im business with eprs last 2 years last 25 to 28 days ago sysstem is down and no recharge possible.. im contactto custemer care as well as sales person he dont get proper solution..8 feb 10 feb date start service he say but dont start service and not solution of this matter so solve problem...
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                A
                abhijitpatwa123
                from Bhusawal, Maharashtra
                Feb 12, 2016
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                Address: Pune, Maharashtra, 416115

                Im distribuitor of eprs buysmart my dt code is eb07415... im business with eprs last 2 years last 25 to 28 days ago sysstem is down and no recharge possible.. im contactto custemer care as well as sales person he dont get proper solution..8 feb 10 feb date start service he say but dont start service and not solution of this matter so solve problem
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                  A
                  Abhishek Bhattacharjee
                  from Saiha, Mizoram
                  Feb 9, 2016
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                  Address: 793001

                  I am a distributor of this company. Since the past 1 month non of their services are working.
                  They has blocked my Money Around Rs Fifty Thousand Only(50, 000) and they are not will to return the money.
                  I am scared this company may loot me .
                  They are saying that their services will start soon . But till nothing has been done by them.

                  Please tell me what can I do
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                    pradeepdth
                    from Delhi, Delhi
                    Jun 9, 2013
                    Resolved
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                    Resolved

                    Address: Nashik, Maharashtra

                    आदरणीय सर,
                    माझ्या जवळ " EPRS BUY SMART '' ह्या कंपनीचे रिचार्ज सोफ्टवेअर मधून इतर सर्व मोबईल कंपनीचे सिम रिचार्ज व डी.टी.एच रिचार्ज करीत आहे.पण ह्या मध्ये काही समस्यां निर्माण झाल्यास त्यांच्या कस्टमर केअर नं .०२०६६८९११११ वर कॉल केल्यास त्यांचा IVR सुरु असतांना कॉलचा दर आकाराला जातो .पण असे व्हायला नाही पाहिजे. दिनांक ८/०६/२०१३ ते ०९/०६/२०१३पर्यंत मी माझ्या मोबा.नं.०९०२८९०२९५७ वरून कॉल केल्यास दर आकाराला गेला ह्या सबंधी . त्यांच्या ( EPRS BUY SMART ) कस्टमर केअरच्या वरिष्ठ अधिकाऱ्यांना कडे तक्रार केली असता वेळ काढूपणाची उत्तरे देतात. माझे व माझ्या प्रमाणे इतर ( EPRS BUY SMART ) ह्या कंपनीचे ग्राहकांची लुट होत आहे. तरी आदरणीय सरांनी माझ्या तक्रारीची दख्खल घेऊन मला न्याय द्यावा हि नम्र विनंती.
                    Aug 13, 2020
                    Complaint marked as Resolved 
                    My user name is:k[protected]. On[protected] on that day i top up 890 rs for one bsnl number.That number is not top up-ed. But the EPRS take that amount from my balance.After that they not responding to my complaints.
                    EPRS bay smart PVT रिचार्ज कम्पनी ने डिस्टिबुट्रो और डीलरों के लाखो रूपये रोक, कर रही धोखा धडी
                    EPRS कम्पनी ने लाखो रूपये रोके,
                    eprss मल्टी कम्पनी द्वारा सेकडो डिस्टिबुटर के पैसे रोक लिए गए है, उसके बाबजूद कम्पनी और पैसा लगाने की बात कह रही है, जब डीलरो ने मोबाइल के माध्यम से बात की तो कम्पनी के एप्लोय द्वारा बताया गया की जल्द ही आप अपना पूरा अमोउट खर्च कर सकते है, करीब एक साल होने पर भी अभी तक कम्पनी लाखो रूपये फसा कर बैठ गई है
                    और कंपनी के एम्प्लाय द्वारा कहा जा रहा है की आप और पैसे लगाये आपको एक एक हजार करके वापिस कार दिए जायेगे पर ऐसा कुछ भी नही हो पा रहा है, कंपनी पहले अच्छी सर्विस के लिए न एक पर मणि जाति थी, और डीलर आख बंद कार भरोसा कर लेते थे, लेकिन इस साल से कंपनी लाखो रूपये एड कर बैठ गई है, बेंक से कर्ज लेकर रिचार्ज करने के लिए उठाया है कर्ज कंपनी की इस घटिया हरकत से अनजान डिस्टिबुटर डीलर लाखो रूपये फसा चुके है, अब कम्पनी देना का नाम तक नही ले रही, जनता ने ऐसी घटिया हरकत और गरीब कर्ज लेकर कम करने वाले डीलरों के साथ ऐसी हरकत करने वाली कम्पनी के खिलाफ कड़ी कार्यवाही करने की माग सरकार के समक्ष रखी है,

                    IVR सुरु असतांना कॉलचा दर आकाराला जातो - Comment #2586981 - Image #0
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                      V
                      vinod vasava
                      from Gorakhpur, Uttar Pradesh
                      Jan 8, 2009
                      Resolved
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                      Resolved

                      Last month on 9th december i had recharged my Tatasky account through a dealer of amount 300 Rs.
                      He made a wrong recharge on another tatasky account through EPRS. Now they are telling that we can't get back the amount recharged without contacting the other tatasky account and that person is not responding at all. So, there is no solution of my query.
                      Please guide me.
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      Mar 03, 2015
                      Naveen7607243269's response
                      Airtel mobile balance nahu dalta or rewarsal me time lagta hai
                      i am try renewal 3 4 days by eprs tata sky but not reply massage.

                      Tata Sky — Recharge reversal and no responce from executives.

                      On 9th december i had recharged my Tatasky account through a dealer of amount 300 Rs.
                      He made a wrong recharge on another tatasky account through EPRS. Now they are telling that we can't get back the amount recharged without contacting the other tatasky account and that person is not responding at all.Regarding this issue the person Roxanne gorimar from EPRS acknowledged well and guided me but the person Mr.Amit from Tatasky is not responding at all.And giving wrong attitude regarding this problem.So, there is no solution of my query.
                      Please guide me.
                      Last month on 9th december i had recharged my Tatasky account through a dealer of amount 300 Rs.
                      He made a wrong recharge on another tatasky account through EPRS. Now they are telling that we can't get back the amount recharged without contacting the other tatasky account and that person is not responding at all. So, there is no solution of my query.
                      Please guide me.

                      EPRS — error

                      i want to rechage tata sky on eprs but it says 404.2 named error
                      please solve this problem its very urgent
                      gfrgfdtv
                      dish tv recharge to late because set top box not in standby mode.
                      my account id [protected]
                      name-shailendra kumar
                      This month on 28th december i had recharged bsnl number 890 Rs.He not recharge on bsnl.But take that amount from my account through EPRS. Now they are not responding to my complaint. So, there is no solution of my query.
                      Please guide me.
                      i m prahallad kisan m. no-[protected] i have block my eprs re
                      MYuser name is k[protected].we have the balance money is more than 2000/-. If we recharge for 10 rs, it will show that the required balance is low.pls respond to my complaint.
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