[Resolved] Epson India — customer service center

 
2 Reviews
Khammam, Andhra Pradesh, India
 purna733 on Oct 26, 2019
I requested service on october 7th about my l3110 printer is not working properly. The executive arrived on 10th, checked the printer and said "the printer needs some new spare part, we will order and replace it in three days." now it is october 26, they are delaying without specific reason. The incharge over the office saying we sent an engineer over to you on a daily basis, but he did not came to solve my issues. He is not even accepting my phone calls either, very irresponsible person. My nearby epson service center is khammam, telangana. The engineer name is ramakrishna.

Serial number: x5dz111281
Service request number: ins[protected]

Please try to solve my issue as soon as possible.

Complaint marked as Resolved Nov 4, 2019

Complaint Status


[Oct 26, 2019] Epson India customer support has been notified about the posted complaint.
Verified Support
Epson India Customer Care's response, Oct 29, 2019
Hi Purna, sorry for the bad experience. Kindly allow us some time to look into your concern on priority.
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

We purchased epson l3110 on 22/10/2019. we are facing trouble to give prints and scan

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