[Resolved] Epson India — duplex & printing problem

sajithts86

from Delhi, Delhi

Address:

Hailstone Innovations Pvt Ltd, Ayyankunnu Industrial Estate, Mundur PO, Thrissur, Kerala, 680541

We have a epson l4160 all in one color printer having some issues for the last 7 months and got replacement for this printer 4 times. Still we have the same issue for duplex printing and cant print jpg files, if we print jpg files print comes in center only. After getting doa, they had sent the printer to epson bangalore office to study but till now no answer from their side. Service center people not picking our calls and epson kerala head not picking our calls. What should i do with this printer???

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May 20, 2019

Complaint marked as Resolved

Epson India customer support has been notified about the posted complaint.

Verified Support

Apr 19, 2019

Epson India Customer Care's response Hi, We apologize for the inconvenience caused. Kindly get in touch with our customer care service through our toll free number[protected] or drop us a mail at [protected]@epsonindia.in to register a complaint. Thank you.