[Resolved]  Epson India — epson l6190

Address:

GROUND FLOOR AND FIRST FLOOR AND LOWER GROUND, BLOCK F -G -H, ARUN COMPLEX, BYE PASS, East Singhbhum, Jharkhand, 831012

This is to keep you inform that we have purchased one epson l6190 printer on 31st july 2018 and now the printer through an error massage “the maintenance box is at the end of its service life. You need to replace it. Product number: t04d1”. Now when we are trying to log the call with epson its showing that the product out of warranty. We have purchased this product on 31st july 2018 and on the time of registration we have already shared the purchased date and billing details, but epson not update the same on my product.

I have called customer care yesterday and they informed me to mail them on '[protected]@epsonindia.in'. I have already send mail to them with all details and on today morning they informed me to call at 5pm, warranty will be updated. I called them on 5pm, then they said call us on 6pm, warranty will updated by 6pm and now when i called them they informed me that the warranty yet not updated, so kindly called tomorrow morning. What kind of pathetic service is not??? They just time-pass by setting their, no any interest to resolve customer issue.