[Resolved] Epson India — epson plq-30-complaint no.1217 dtd 12.6.19

Sreejith Pallithara

from Irinjalakuda, Kerala

Address:

Thrissur, Kerala, 680685

We have purchased epson plq 30 in january 19 for our bank. On 12/6/19. We faced an issue that printer is not working. Have raised a complaint no 1217 on same day. Next day the service personnel form prime services, thrissur, kerala came and informed us about printer board is the problem and will replace within 2 days. Still today they have neither replaced the board nor communicate properly.. We feel very bad about your service team.
This matter should treated very serious. This will affect your business

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Jul 27, 2019

Complaint marked as Resolved

Epson India customer support has been notified about the posted complaint.

Verified Support

Jun 26, 2019

Epson India Customer Care's response Sorry to hear about that. Please call us on our toll-free number[protected] or register your complaint on the given link: https://customer.epson.co.in/customer/repair.do#/servicerequest/IN . We regret the inconvenience caused.