[Resolved]  Epson India — epson printer l220 ciss epil multifunction serial number vgxk147101

Address:Mumbai City, Maharashtra, 400029

My epson printer l220 ciss epil multi function serial number vgxk147101 is unserviceable for the last four months.
I booked a call with epson toll free number many times but unfortunately but no one turns up to attend the call. I am frustrated to call several times. I am thinking to blacklist epson printer in my life as service provided by epson is dismal also spares are not easily available like hp or any other brand. Earlier i had two hp printers and it never failed. Due to per page cost i purchased epson.
I am highly dissatisfied with epson as after lodging complaint and calling many times no one bother to rectify my printer.

My company had many epson m100/200 printers but service provided is extremely poor and costly compare to hp brand.

Epson india has not given any email address to address my grievance. I am highly dissatisfied customer.
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Jan 28, 2020
Complaint marked as Resolved 
Epson India customer support has been notified about the posted complaint.
Verified Support
Dec 26, 2019
Epson India Customer Care's response
Hi Kumar, sorry to hear about that. Please call us on our toll-free number[protected] or register your complaint on the given link: https://customer.epson.co.in/customer/repair.do#/servicerequest/IN and share your complaint number & contact details with us. We regret the inconvenience caused.
Complaint comments 

Comments

Very poor service by your customer care as I had registered a complain against this printer but from past 9 days I didn't get any response regarding this I contacted nearby service center they even denied for the service... please look into this

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