Epson India — In regarding New purchase Epson Colour Printer L4150 Servicing

1248@kc

from Powai, Maharashtra

Address:

S.N.System ,Epson Auth.Service Center M.P.Nagar,Bhopal

I have purcahse Epson Colour Printer L4150 in May 20 Lock down periode on line in Rs 14999/-Printer sr.no.is *4DJ012218* In The Printer Manua facturing defect from begining is first paper printing and afrer this no paper taken and masses shows paper Jam.Due to lock down not service awailable for this. I have on line complent and after Lockdown service man come but not repaired.He told me printer for servicing deposit in service center.I have deposite printer for servicing in S.N.System M.P.Nagar Bhopal service center on 04-11-20. Now 20 days passout but my Printer not repaired nor Replaced till today.My work sufferd from 20days.Kindly Replace my printer as per your warinty terms sr.no.3 or refund my money.I have Purchased your co.product due to famous co. but I have puzzled. Customer service is not prompt working then Suffer customer.
My address is 329-Sharma Computer, Main Road Shyampur, Distt.-Sehore (M.P.)

Arun Kumar Sharma
Mobile no.-[protected]

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Epson India customer support has been notified about the posted complaint.

Verified Support

Nov 24, 2020

Epson India Customer Care's response Hi Arun, sorry to hear about that. Please provide us with your complaint number. We will get in touch with you soon.

Nov 30, 2020

Updated by 1248@kc Epson India Complaint Status Update [ID: 2759892]

Dec 01, 2020

Updated by 1248@kc My complent not solved till to day.My Brand new purchase printer L-4150 for servicing in service Center w.e.f. 4-11-20 to till to day(about a month). I have puseled, myself and my customer suffer, I have loss in my busisness profession .Please replace this Printer or return my money. please take quick action. Today I called to S.N.System service center M.P.Nagar Bhopal, He said printer not ready till date.