Epson India — My printer is not yet repaired and service center staff all are fraudsters

Address:Anantapur

25days back i have submitted my printer Epson l3150(X5EP221673) in epson service center in Anantapur for repair under warranty. Yesterday i got call from your service center, they said that your printer is ready(repaired) you can collect tomorrow. Today i went to service center to collect my printer, the service center person is showed me my printer along with one print copy. So i request them to give a same copy print from my repaired printer after then i compared both the print copies and i found lot of differences between what he showed print before, and taken print infront of me. I asked them about the quality difference between them. He silently taken my printer inside again with out answering my question. So what i understood is first showed copy has taken from other printer not my printer. They tried to make me fool.
Was this information helpful?
No (0)
Yes (2)
Epson India customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi Laxman3776, we regret the experience you’ve had. Please let us know your complaint number and contact details. You will hear from us soon.
laxman3776's [Complaint's author] reply, Aug 11, 2021
They resolved issue in the printer and returned in the same day. I am giving you some information from they had given receipt. Date&Time: 12-07-2021 06:20:28, Job No: 21334, Serial Number : X5EP221673 & Accepted by: Tanveer.

Thanks for your support.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Epson India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    545
    Pending
    0
    Resolved
    291
    Epson India Phone
    +91 80 3051 5000
    Epson India Address
    12th Floor, The Millenia, Tower A, No. 1, Murphy Road, Ulsoor, Bangalore, Karnataka, India - 56000
    View all Epson India contact information