Epson India — new printer l 380 has lining issue

Address:

Ambala, Haryana, 134003

Hi i have bought new printer on 23rd april with gst invoice. I have installed at my home on 25th april. Printing was working fine however when i start printing of photos on 28th its showing lining on the pictures.in all pictures its showing me the same lining while black or colour print both. I have registered an complaint on same date n request to engg to come on same day. I got an call from the guy (Service center). He said i cannot come today because i am residing too far from your complaint address, so i will come on monday. Then i received an call from one more guy n he asked for timing n said sir today our engineer is not available so complaint will be handle tomorrow. Today on 1st may he called n came for service n he found there's some issue. I told him i want my printer to be replace not repair as i got this issue in new printer which is 3 days old. Then he called to one of his senior n his senior said "sir aapko nahi kaarna mat karao, hum change nahi karenge". This is pathetic service i got from epson.