Address: | Coimbatore, Tamil Nadu |
We have lodged a complaint for our epson printer serial number vhdk011709 on june 28 2017
Our date of invoice was july 6 th 2016...
The complaint was made on june 28 th 2017
Our warranty period is for one year i suppose... The complaint was made before warranty and still you claim that it is out of warranty snice it was not in your system...
But i am very disappointed with the service from your side..
The service center didn't respond properly and still now the service is not sorted out...
We made 3-4 calls to tollfree..
Once the issue was handled by a higher manager and he promised me to clear the issue and we had a con call with the local service center... But nothing was resolved..
Again we tried calling them...
We had a very rude response when we spoke to toll free number on 10/10/17... And had a very rude response..
We have attached the invoice bill, the date of complaint and the epson service slip...
We need a proper response and service immediately..
We have spent more than 4 months following on this and we are tired of it...
Regards,
Sharmada
Kaumaram prashanthi academy
School for special needs children
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