[Resolved] Epson India — printer l3150 ink overflowing which is very costly

Hari Ram Kirar

Address:

Narela

Above printer under warranty s. N. X5ep029825 & complaint to service center, a call come on my phone & he says deposit rs.20/-. If it is necessary i will pay when he come to attend the complaint. Mym. No.[protected] it also informed the ink is very costly & when i command for cleaning the head clean the ink is overflowing and a vice of khar khat come out from the printer. You are requested to please in addition after that after taking 4/5 page of photo copy the printer takes time 3/4 minutes for next copy

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Apr 5, 2020

Complaint marked as Resolved

Epson India customer support has been notified about the posted complaint.

Verified Support

Jan 29, 2020

Epson India Customer Care's response Hi Hari Ram Kirar, sorry to hear about that. Please provide us with your complaint number. We will get in touch with you soon.

Jan 29, 2020

Updated by Hari Ram Kirar 2567586 is complaint I.D.

Jan 29, 2020

Updated by Hari Ram Kirar also a call received vied phone no.[protected] and he asked my bank account details with pin number and password when i was trying to pay Rs. 20/- as demanded by him. please see this seriously.

Feb 09, 2020

Updated by Hari Ram Kirar Till date the complaint not attend I have all CALLS are recorded which comes on my phone and also noted the mobile number from which call sent. the person demanded the amount but not give proper guide a sms also sent by him the copy of the same i have. After waiting the engineer i had spent Rs.1100/- for repairing the same which will claim and also give the advice to my circle NOT TO PURCHASE EPSON PRINTER

Verified Support

Feb 10, 2020

Epson India Customer Care's response Hi Hari Ram Kirar, apologies for the delay in response. Please allow us some time as we look into your concern on priority.

Feb 22, 2020

Updated by Hari Ram Kirar After your updated more than 10 days passed but no response received from Epson let me know how much time taken for this complaint so that i can take next action

Verified Support

Feb 24, 2020

Epson India Customer Care's response Hi Hari Ram Kirar, we have escalated this. Our customer support team will get in touch with you to resolve this

Mar 01, 2020

Updated by Hari Ram Kirar After updated by Epson one week has passed and I have lost your confidence now i decided to submit the case to consumer court with all details. I have cyber cafe and who will come to me, I will advice them never purchase this product. However I will give you three working days i.e up to 04/03/2020 and then I will take action as above

Verified Support

Mar 04, 2020

Epson India Customer Care's response Hi Hari Ram Kirar, we have escalated this with our internal team. Our customer support team will get in touch with you to resolve this