Epson India — printer service complaint refused by hod and defended the fraud

Address:

GCCI, G11,403, Gnagadham Phase-2, Market yard, Pune - 411037,, 411037

Printer number-epson l565, model-c463c, vjny057138
I am from pune-india, my printer epson l565 was not printing, service engineer mr. Nainad chandras came and attended complaint in nov 2019.

He took print manually with cable connection, i asked to take print through wifi he said, i will come tomorrow to take print through wifi.
For this service i paid him rs.400,
But receipt was not given to me. After he didn't come to resolve it.

When i complained this to his boss, he refused the above scenario, he denied and defended the situation, he said "mr. Nainad will not do service without giving bill".

I request the global head to intervene and sort out the issue please.

Regards
Yuvaraj sithaiyan