[Resolved] Epson India — problem in printers

harkuchh

from New Delhi, Delhi

Address:

Solan, Himachal Pradesh, 173205

We are facing issue in service of epson printers as your service centre in chandigarh is not repairing our printers, we have around 40 epson printers in our organisation.
We had sent two printers model l1300 epson (Ubay000128, ubay001372) to chandigarh service centre (Vcare technologies punj6)
In first printer there was problem of not picking of a3 copies, service centre has change the asf roller kit in that printer, after replacing afc roller new problem arise, as while printing word was not getting aligned and in second printer there is problem of ink pad replacement. Two months have passed but till now no solution from your chandigarh service centre. Both printers are with service centre

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Oct 19, 2018

Complaint marked as Resolved

Epson India customer support has been notified about the posted complaint.

Verified Support

Sep 18, 2018

Epson India Customer Care's response Hi, We apologize for the inconvenience caused. Kindly get in touch with our customer care service through our toll free number[protected] or drop us a mail at [protected]@epsonindia.in to register a complaint. Thank you.