[Resolved]  Epson India — worst authorised epson service team

Address:641012

Respected sir/mam, am suresh from v3 computers (Coimbatore), herewith mentioning that epson service centre (Wiptron peripherals epson service centre - kala complex, 100 feet rd, 4th street extension, gandhipuram, coimbatore 641012), are literally avoiding to service epson printers on site, they are harsh on every customer if its out of warranty, they are not even responding to them, they just ordering them to bring the product to service centre if it is out of warranty, even without servicing the printer they keep on telling the service charges will be 550/- for just a visit (Without even aware of the problem of the machine) this is not the first time we are facing this frustrating behaviour from authorised epson service team, the recent complaint id:5214874 for the proof, they are just calling the customer after 3-4 days of complaint raised, but not even care to visit on site and service, our epson customers are very much irritated and frustated with authorised epson service and their behaviour, even after i spoke with the tamilnadu regional head mr ezhil rajan[protected], no action has been taken, after 3-4 days of complaint, they are just calling our epson customer and ordering them to bring the product inspite of corporate clients, personally using customers, kindly am requesting you to look on this issue for the betterment of epson sales and service, it really affects the sales of the epson directly if it is not taken care, such a good product has gotten a bad name due to weird service issues, kindly contact me @+[protected] for any clarity regarding this serious issue.
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Oct 11, 2018
Complaint marked as Resolved 
Epson India customer support has been notified about the posted complaint.
Verified Support
Sep 10, 2018
Epson India Customer Care's response
Hi, We apologize for the inconvenience caused. Kindly get in touch with our customer care service through our toll free number[protected] or drop us a mail at [protected]@epsonindia.in to register a complaint. Thank you.
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Power line disconnected

After refilling the color ink tank the prints are very hazy.

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