[Resolved]  Epson India — worst support

Address:	Jalandhar, Punjab, 144003
Website:	www.epson.co.in

Dear sir,
I have bought epson lx-310 printer its serial no. Is: - q7ey172507 on 27/11/2017 from my earlier experience because i used l565, l380 and m200 before. I called to cc, submit my complaint no.4163744 as printer is not picking the page, and needed to be configure. The representative mr. Saurav visited to us on 28/11/2017 and said that he don't have any knowledge about dot-matrix printer and can't configure the papersize. He conveyed to us the another senior engineer will visit to us and sort out the problem. But nobody have visited to us. Afterthat i informed many time to our local service center and they assured that shortly any trained person will visit to us. I again informed about this to customer care and they have given me another complaint no 4174101 and said to me to request at service center. Nevertheless, no one reach to us. I want to tell you that we are corporate user and having many products from epson. If you can send experienced technician than he can mark the problem we are facing. Therefore, i request to solve this problem as soon as possible.
Thanks and regards,
Dinesh mahinpal
Cell no. [protected]