| Address: | Faridabad, Haryana, 121003 |
I am mayank chhabra, assistant professor, amity university, noida.
Sir i have purchased the erd smart phone charger (5v-2 amp) from sarai khwaja market near sector 37 faridabad on 10/05/2018. The charger is under replacement warranty of 6 months as said by the dealer and it is not working and is under replacement warranty period. The dealer refused to replace it now and trying to fool me. He says that their is some sticker on the charger which is missing so i cant change and i told him that i have not checked while purchasing that sticker is present or not neither i removed it from the charger intentionally and he neither told me regarding this at the time of purchasing. He treat me in a very bad way during this instance. So i request you to resolve the issue and get my charger replaced and i also request the company to told their dealers to give every information in writing while selling the product because they always refuse from their verbal statement when problems come in the product and treat the customer in a very bad manner and insult them.
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