Essaar Travels — Driver is very rude and not keeping time

Address:

No 9, rayagopuram st, melukote, mandya district, karmataka

Due to driver negligence im going to miss my train from trichy to varanasi. Train only runs once in a week.
If I miss the train I will raise complaint against essar transport in consumer court and you have to take responsibility. I have evidence voice record against the driver and he replied very rudely.
The bus number was PY-01 CT8827 which is running between coimbatore to tiruchirappalli.
He also smoking in the bus itself