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Essaar Travels Complaints & Reviews

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ROSHAN ESHWAR S B
Jan 5, 2024
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Driver misbehaved and verbally abused the customer

My seat was untidy and there were some used bottles in my seat. I asked the helper/ driver to take out the garbage but he declined to do so. He was verbally abusing my co passenger (female) for chewing gum. Then after some heated argument he declined us to depart in our departure station and made us to depart 7km away from our destination. After that he shouted on us using unparliamentary words in the road and went off. He also tried to shout...
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S
SudhakarBanu
Jul 22, 2023
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Seat change and not respond

Ticket booking on[protected] seat no 3&4

Boarding time seat change for travel side seat no 15&16

Essaar travels not respond for this problem very worst travel...
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C
Cukky
Jan 22, 2023
Jan 22, 2023
This thread was updated on Jan 22, 2023
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Bus Accident claim

[protected] Forwarded message[protected]
From:
Date: Sat, Jan 7, 2023, 6:04 PM
Subject: Message Delivery Failure
To:

This is an automatically generated Delivery Status Notification.

Delivery to the following recipients failed permanently:

* [protected]@essar.net

Reason: There was an error while attempting to deliver your message with [Subject: "Bus accident...
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V
viswanathan R red
Dec 8, 2022
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Very very poor transportation

I transport Suzuki access bike..4 days before coimbatore to karakudi..i went ask essar karaikudi office..there is no proper response..then they said to contact coimbatore office..they said here is no your bike..they charge 2000rs. Still I didn't receive my bike......
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Bus is not on time and its 45 mins late. So they forcing us to board in some other place. My boarding point was Lakshmi Mills, Opp to Vasan Eye Care at 10:50PM on 09/09/2022. But the bus was late and the driver called me at 11:30PM and forced me to come near Axis Bank, which was 500 metres far feom Vasan Eye Care which was the original boarding point. I was running hurry because of this. Is thia the way u do to the customers who travel regualrly?...
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M
muthukumar10
Sep 9, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bus wont stop at the exact Boarding point & forces to board in another boarding place that too in last minute. Bus also 45 mins la

Address:Essaar Travels
Website:www.essaar.net/m/#/tabs/more

Bus ia not on time and its 45 mins late. So they forcing us to board in some other place. My boarding point was Lakshmi Mills, Opp to Vasan Eye Care at 10:50PM on 09/09/2022. But the bus was late and the driver called me at 11:30PM and forced me to come near Axis Bank, which was 500 metres far feom Vasan Eye Care which was the original boarding point. I was running hurry because of this. Is thia the way u do to the customers who travel regualrly?...
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V
Valliappan Nachiappan
Jul 12, 2022
Nov 24, 2022
This thread was updated on Nov 24, 2022
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Bus driver irritaed behaviour

The driver arrgontly forcing all passenger to not to keep their luggages and spoiling guests in irrilated words.
Bus details from Coimbatore to Karaikudi on 12/07/2022 are PNR: 1022847, Bus No: TN 66 AH 5761, Driver details: Muthuvalathaan P Essaar, [protected] - BITLA SOFTWARE PRIVATE LIMITED...
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I am writing this email with high dissatisfaction due to driver's unprofessional behaviour during my trip Coimbatore to Kalayrkoil on 23rd May 2022.

Bus details from Coimbatore to Kalayarkoil on 23/05/2022 are PNR: 968546, Bus No: TN 66 AH 6990, Driver details: Satish S Dvk Essaar, [protected]

My dropping point is Kalayarkoil and usually I get down at Kalayarkoil Police Station stop which is 500mtr ahead of bus...
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T
Thennammai Nachiappan
Apr 17, 2022
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Neatness n timings

Address:Saravanampatti
Website:Ghh

Actually the 10.50 p.m bus not started in the correct time...it was delayed 30 mins without any information

Seats are not clean ...bus is not clean...we r paying more money for a.c sleeper bus...a.c is working but no neatness

Full sand n dust in seat...
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A
AjayKumarkkt
Mar 9, 2022
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Essar travels Coimbatore driver name Senthil kumar P

Address:Coimbatore
Website:Www.Essartravels.com

Essar travels is a worst one.. driver Senthil kumar P behaving worst with customers.. he is behaving rude..every week we travel through Essar to Nagercoil. If any delay get in to bus other drivers politely wait or they will tell to come soon.. but this senthilkumar speaking bad words and rude with US.

Worst experience never suggested...
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R
ramana krish
Feb 28, 2022
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Need sleeper coach bus from mimisel to coimbatore

Only seater bus available for mimisel to coimbatore . Kindly send sleeper available also for our convenient....
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P
Porkodiyan
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Date wrong

I have book essar bus from Kkdi to Chennai on 14th but it has booked has 13th so I need refund...
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T
trend dude
from Noida, Uttar Pradesh
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Driver is very rude and not keeping time

Address:No 9, rayagopuram st, melukote, mandya district, karmataka

Due to driver negligence im going to miss my train from trichy to varanasi. Train only runs once in a week.
If I miss the train I will raise complaint against essar transport in consumer court and you have to take responsibility. I have evidence voice record against the driver and he replied very rudely.
The bus number was PY-01 CT8827 which is running between coimbatore to tiruchirappalli.
He also smoking in the bus...
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Hi,

I booked bus from madurai from cbe at 11.15... I was shocked to see the ac window broken in my seat... When asked driver gets irritated and scolded the helper by asking "do i drive or see this kind of stuff'... Also he threatened me by shouting at some car driver in bad word... To my shock there is not even side bar which will prevent us from fall and act as a protecting layer... Are 't we r paying enough r do we travel...
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S
Savi Arasu Krish
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worst drivers attitude - harassed literally

Address:Chennai, Tamil Nadu, 600091

Booking id:nu[protected]
Pnr : 25gg97rg
Seat no: l1, l2
Travel date 08.01.2020
We called and asked information about boarding as one person board at stella maris and another will board at pallavaram grand gallada. Call attendee told that won't be a problem. The driver will pick up any boarding location if informed before reaching the spot.
As per the instruction, one o[censored]s has informed before bus starts...
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J
Jothi Jagadish
from Tirupati, Andhra Pradesh
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the service provided

Address:Power House Essaar, Tatabad, Coimbatore, Tamil Nadu

Its such a worst journey i ever had.
The details : essaar travels, bus no. 9087
Journey to & fro from cbe to ponamaravathi & ponnamaravathi to cbe. I can never imagine such a useless interiors for any private bus.
Its just one bus available so i was left with no other option to travel in this hot summer.
The seats are torn, unclean, do not give a comfort like feel, windows orientation is the most foolish thing...
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B
Basker Boss
from Raigarh, Chhattisgarh
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complaint against ticket booking karaikudi

Address:Sivaganga, Tamil Nadu, 630002

Dear sir,
I booked a ticket form karaikudi to kovai at 9.58pm in ac sleeper bus (Seat no u 15) in the office i was wait more than 15 mins i didn't get bus. I went to ask the ticket booking officer but he said the bus was left from here. I was shocked. I am waiting here only y u don't alert? For that he use some unwanted words to scold. (I never leave this issue i put in to social media) they have charged 525 rs for sleeper ac bus...
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R
Ramu.S
from Coimbatore, Tamil Nadu
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Very worst service...Just leaving the passenger without picking up.

I booked ticket from Singampuneri to covai on 05-mar-17 at 11.30PM(TID:ESSA[protected] Seat no.40).I waited at my boarding point from 11.15pm and asked every bus driver which bus i have to get in and all the bus drivers gave the same reply that next bus will come.I waited untill 12.00 mid night and finally i missed all the buses and i had no way to reach Covai at that time.I had to apply leave in my office due to this very worst way of chart...
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A
Abhirami R
from Chennai, Tamil Nadu
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Refund

Address:Coimbatore, Tamil Nadu, 641102
Website:Essar.net

An amount of rs.288/- towards the refund for the cancellation done on[protected] for ticket vide pnr essa[protected] is not yet has been credited to my account. please refund the amount.
When contacted [protected] his response was irritating. he just disconnected the call when i asked the refund. is this way you respond to passengers? how long will it take to credit?
A month is going to be over.
Very poor service...
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K
KR Nivedha
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Irresponsible attitude

Address:Sivaganga, Tamil Nadu

We booked bus tickets in Essar Travels on 9 Jun 2016- 9:30 pm for a journey from Devakottai to Coimbatore which turned out to be a stressful experience.The bus started off from Devakottai at the scheduled time but came to a standstill for about 2 hours in Karaikudi (about 20 kms from Devakottai).The passengers had no clue of why the bus had been stopped there for hours.Then after undue pressure from the passengers, the driver had to let out...
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T
Theiveeka Muthukumar
from Bihar Sharif, Bihar
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Uncontrolled driving

Address:Coimbatore, Tamil Nadu, 641049
Website:www.essar.net

In Essar travel bus, from CBE to Peravurani, there are several time driver was doing rash driving...so many people's travelled from CBE to Peravurani...there is no grantee for safe journey...the thing is only one bus is available for this route...so many time we bring this incident of rash driving to the company...but still no proper action has taken...yesterday day night bus hit a lorry and after this incident also.bus was not controlled...plz...
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A
arunbalait
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bus Fare increase on Festive Seasons

Normal days the tickets price will be 280 and on Weekends it will be 300 from Coimbatore to Karaikudi. But today(pongal holiday) I checked online for booking and shocked that the ticket fare was 600 rs. This is very high. Please take necessary action. http://www.essaar.net/ 18-Jan-2014 Arunkumar T...
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