Estillo Furniture — Wardrobe

Address:	Kolkata, West Bengal, 700040
Website:	www.estillohomes.com

Pathetic service and ill mannered staff. Bunch of hooligans rather "Para er DADA" type guys "korbo na jan, ja korarar korun" Having a very bad rather miserable experience with Estillo furniture store in Netaji Nagar. On 28th October we had logged a complain for fungus and few other defects like the shelf is bend, rust on hinges and the lower drawer is open like its channel is non functional. But only fungus issue was written down in register, latter we have been to the store and mentioned the things they said they will get the things sorted an send the guy. But send a guy for only fungus treatment again we went to the store they said they will send the carpenter but as a frustrated customer I went to the store on 28th November and said when they are going to send the carpenter they said they will send today, also I said that your customer service is very poor we have to wait for 1 month to fix the issue. In the evening again i went t store as the carpenter did not came till 5 pm, on going to the store the customer care guys care guys started shouting they due to me their customer did not brought the product, so they are not going to repair the damage. Want an apology from your customer service guys in store. als want you the fix the issue. complain no 2953.