Estillo Furnitures Tollygunge — my bed is having issue in both side wooden stick

Address:

FJ-10,11 Addya shakti tower,Aurobinda sarani, Jyangra, Baguihati., 700059

We have purchased 1 bed from estillo furniture, we have purchased it from city center 2 showroom rajarhat, after that we are facing tremendous issue from it. Most of the cases both side wooden stick is broken at the time of sleeping. For that we have raised multiple complaints to my nearest estillo furniture showroom at jora mandir, baguihati. They are very rude, their service are not up to the mark. Their technician came my home many times but unable to provide any permanent solution. They have used less number screw, also asked to provide gum to fix this issue. But those all stuff creating more problem day by day. I have given call to them every 25-30 days interval. Now again my bed is given issue for this known issue.