Ethnik Mall — wrong dress delivered

Address:B 24,First Floor Shubham Industries, Saniya hemad gam, Surat, Gujarat, 395006
Website:ethnikmall.com

I ordered a (Designer orange colored georgette anarkali suit - ctk47 × 1)
Rs.1799 from ethnik mall. But they delivered a wrong product. I tried to contact them through email but it is not delivering. Tried calling their customer service number but nobody picked the call. I am ready to return the item and expecting the company to refund the amount my order date is 21/11/2019 and my order id is #50927
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Dec 12, 2019
Updated by Anusha Motakatla
Till now there is no response can i get status of my complaint
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I have ordered a pink anarkali salwar on november 6 th. I received the parcel on 11th Nov. It was a different product. A black salwar which was of worst quality looks like old dress and importantly tore at few places. Since that day I have been dropping mail to enquiry.[protected]@gmail.com and trying to contact the customer care number mentioned in the website. I am not getting response. The mails are bouncing back to me.I have spent Rs.1800 on this purchase. I am not getting response from them for a month now.

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    Contact Information

    B 24,First Floor Shubham Industries, Saniya hemad gam, Surat
    Gujarat
    India
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