Ethnos — Product not delivered since one month

Address:Delhi
Website:Shopethnos.com

I placed an order for a saree from shopethnos.com on 7th may 2021 with order no 4913 and paid the amount of Rs.3500, but still the order is not delivered and my amount is refunded and the customer care of that website is not responding.please resolve the issue.thank you.
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    Delhi
    India
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