Europa Locks — non installation of door lock

Address:

201010

I had purchased 2 europa locks from kawatra hardware, jagat puri delhi. They had assured me that the locks will be fitted within two to three days by the company person and i had contacted many times to company person mr. Vikas on his mob no from last 10 days & he was regularly assuring me that lock will be installed by today positively but they haven’t turned up to my place. They are just ignoring my requests.