Europa Locks Complaints & Reviews

Res. Sir, Out of 10 europa door locks, 3-4 lockshave been loosened from the door notch within 1 year of installation, so it's a kind request to be repaired or replaced at the earliest. Thanking you.

DIAMANT PAD LOCK L-365 SS my lock years ago, yesterday night my main get lock this. next morning try to open this lock but not open. many times try...but i failure i leave in Dhaka BD. what is this the problem. and solution

HI,

We proured your lock in chennai F 360s locks and installed in madurai forour site. We faced the issue all locks are opening in same keys . we need a keys for sepately for all locks. Kindly check and do the needful

I'm your customer from last 10 years.
Now I'm buying about 20 locks of different variaty..
Main door 1 latch and 8 cylindrical locks were fitted by your company.
Only 1 cylindrical Lock fitting was pending from last month.
Please look into this matter as urgent basis.
Waiting for your quick and positive response.

Thank you.

Solankure S S
[protected]
Kolhapur. 416003

Myself dr nitin patil purchased lok from plywood house tv center aurangabad hardly 2km from my house, while purchasing it was told free installation, though I tried from my carpenter but somehow it was not possible for him. So i contacted the retailer regarding free installation, so he gave me sujit pardeshi mob no, so I contacted him but he said my area does not cover free installation and demanding me 200 rupees for installation. Sir I thought europa is really a reputed company, myself own a main door lok from same company costing around 15000, but now I really feel disgusting selecting your company lok, my residence is in corporation area and its in city dont provide fake reason, if problem is not solved I have no other option to return your lok, 200rs is not big amount for me but I dont feel ethical. And sorry will never purchase your company lok

Dear Sir,

Our all payment submitted . But my TV looked by you.
Pls. open my TV ID No. 35651. I face much problem due to above mentioned .

\Regards

APS Solanki
REWA(MP)
[protected]

The servicemen who came to install locks in the residential area did not install the locks properly and left the house dirty without proper cleaning leave alone their arrogant behavior. Dissatisfied with the company's standard and treatment of customers they do not get the value of customers. Never buying locks from this company as well as will recommend everyone against buying it.

After sale service when it comes to Installation of the purchased lock is not done. Your so called Customer Service is very bad in responding the call. They are rude and dont understand the importance of anything. If we get to purchase a product its the responsibility of the product dealer to provide the necessary services. Nothing is given free I have spent the said price but when it comes to installation the Europa lock it is not done. Installation people are rude and dont respond well.

Will never again purchase any product going forward from Europa.

Europa locks gets locked up from inside automatically without using keys to lock. I got locked up outside the room with my keys inside. Called customer care but they suggested to get lock opened with help of any external key vendor and then they will observe the lock. It is a very serious issue, please be ware before opting for these locks.

Thanks

Sir, we purchased new europa keys.in europa keys are fixed by door.in that door, he is not correctly fixing and locker are completely loose. Other europa key are not opening directly and very tight with door. The keys are not fixed properly. Please provide solution to make correctly fixing with each other while key opening locker is rotated. My contact no [protected]