Evok — Late Delivery

Hello, I had placed an order on evok’s website on 23rd May, 2021 and in the delivery section it was mentioned that delivery would be done in 10-13 business days. But till today 14th June, 2021 the product is not yet dispatched and there is no ethical response from Evok team. I have called at the customer care number and there is only one reply from them and that is “IT WILL BE DISPATCHED BY WITHIN FEW DAYS...” Didn’t expect that from such a big firm(Hindware). This is my last hope and I hope you will help me. Thank you