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Hindware Sanitaryware Collection [HSIL] Complaints & Reviews

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Last updated Sep 20, 2022
Complaints 311
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Hindware Sanitaryware Collection [HSIL]
Customer Service Contacts

Hindware Sanitaryware Collection [HSIL] Website

Hindware Sanitaryware Collection [HSIL] Head Office Address

3rd Floor, NH-8, Park Centra, Unit No 301& 302, Jal Vayu Vihar, Sector 30
Gurgaon
Gurgaon District
Haryana
India
122003

Hindware Sanitaryware Collection [HSIL] Phone Numbers

Toll free
1 800 200 7577
52
28
Phone
+91 12 4477 9200
24
17
Fax
+91 12 4429 2898

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Hindware Sanitaryware Collection [HSIL] reviews & complaints(311)

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Thanks for contacting us. Your Call No. is KAR2284223. If happy with the services, please share code 788 with Engr. Any query please call[protected]/+[protected] . HINDWARE (SHIL)

Above complaint was raised on 19th August and still now it was not resolved. Motor should be replaced as it was stopped working with in 30 days of purchase. Now furniture also getting damaged which made loss of 2 lac. Please help to refund...
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We had purchased a sensor WC in the month of Aug from Vinayak Marbles Gurgaon and got that installed on 16th Aug. Post that it started showing some faulty errors, once we do the flush the water doesn't stop to flow, either we have to manually close the tap to stop the water or it take long hours to stop the flow, creating a lot of wastage of water. We have complained multiple time to resolve this, but the engineers (Naveen) or his supervisor...
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This is in regards with hindware water heater issue.
We purchased this product with great respect, now you guys are not keeping up that respect anymore.
Have raise a complaint on 31st May 2022 and it's been 3 and half months and there is no action taken on this issue. Have escalated multiple times and I don't see the purpose of it.

I have email and sms proofs for complaint registering....
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I have complained about late reflling issue of water purifier service technician came and told have to replace some fileters as technically that filters are working fine, I have refused replacement they not installed property the purifier not not working totally, now I trying to raid a request again it showing closed ticket as already open
Hindware Sanitaryware Collection [HSIL] customer support has been notified about the posted complaint.
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    WHR[protected].08.2022 complaint given) till now 20.08.2022 u people dont have concern about customer care u people are really careless customer...
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    I purchased, concealed tank and toilet seat with seat cover of Hindware from Himani Enterprises, Rajouri garden, New Delhi ( the Company branded showroom) on 14th august 2022.

    Today, when I started installing the seat, its cover was found to be faulty when taken out from the pack itself . On being talked to by the dealer, he straight away refused to help and directed to make a complaint to the company.

    A complaint...
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    Leakage in tank
    Hindware Sanitaryware Collection [HSIL] customer support has been notified about the posted complaint.
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      I have been cheated and now Hindware/Queo has turned deaf. My contractor sold me Hindware/Queo WC assuring of their best quality and services. Now obviously his money has been acclaimed and his commissions so he doesn't care. Since 14 January 2022 I have been raising complaints with Hindware/Queo for defect in my wc seat cover. On the left side, the joint that combines both the flaps of seat cover is missing and needs replacement. Each time...
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      Leakage in my newly purchased hindware concealed tanks.
      Hindware Sanitaryware Collection [HSIL] customer support has been notified about the posted complaint.
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        Tank leakage
        Hindware Sanitaryware Collection [HSIL] customer support has been notified about the posted complaint.
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          The products in subject are well in warranty period.
          Made service request on 30th July. After repeated calls to device person, he came and went back without resolving issues.
          I talked to Bhagalpur based area service coordinator and assured me that service engineer would visit the site to find the issue.
          Later on 2nd August, I received three sms confirning three different service requests that I had not made.
          Afterward...
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          Hi my commode is no more than 4 months old when the problem of rusting started.
          As per Hindware the problem is due to use of harpic .
          I have been using harpic for many years and not seen this issue.

          There is no mention on use of harpic or not while purchasing the product.
          Please see pictures of rust . Company replaced small parts but basic design issue in product is not acknowledged or fixed
          br...
          +3 photos
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          Hi I had registered a complaint last three months . technician was assigned/sent over to fix the issue.the technician was unskilled don't solved my problem I would again have to log a complaint and go through the horrible experience all over again. REALLY???? Shameful
          My chimney is not working properly Hance around kitchen platform very dirtily
          As earlier solve my problem...
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          ESSCO make sanitary ware was purchased in December, 2021. Bolt of cover is unbolted/broken which needs to be rectified.

          SK Sinha
          Mob No. [protected]...
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          I had recently purchased a chimminy from you through Flipkart,
          As per Flipkart I had to pay 700/- for installation but your people looted me with a bill of 1450/-
          Why do you charge high and looting customers?

          Regards,
          Sijo k joy...
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          I have installed 12 concealed cisterns in my house. I believed in hindware as a brand so installed hindware in all of my 12 bathrooms in all four floors.
          Everyone is now facing the same issue.
          The cistern keeps leaking after flushing, the lever doesn't come back to its original position after flushing. Thus the whole tank gets empty. We have given up on the covers of the levers. Now we have to wait each time after flushing...
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          I have raised a complaint (Ticket No. WHR2201930) on 13th July 2022 and i am not getting any calls from technician and he is not even responding to my calls and even the area manager is also not responding to my calls. I have called hindware customer care also and they are acting like boys that they have sent a reminder to them and telling me wait till eve everyday. They also had cancelled the request withour any prior email/call or message...
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          I have registered a complaint through customer care portal on April

          Ticket no. WHR2045907
          This ticket was closed without customer knowledge ( mentioning fake reasons)

          At the time of closing the call it was near by 50 days i made call to customer care and asked why it was closed with silly reasons

          I asked yo reopen the same complaint no But they lodged a new complaint as it was happened this...
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          I purchased a couple of Hindware sanitaryware units (commods) 20 days back. We started using them for a week. I registered a complaint with the Hindware customer care that there is a problem with the flushing of the wastage. The engineer visited and saw that the water is getting flushed very slowly, but instead of admitting that the product model has issues, he says that no complaint has been registered so far on sanitaryware and so we cannot...
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          Item code 92091
          product name element p 180
          name ewc one piece
          size 69*36*74...
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