Hindware Sanitaryware Collection [HSIL] Complaints & Reviews

I have purchased hindware double bowl sink for Rs 11000/ in
sep 2018 and the matte finish has started corroding in 2019 itself have been filing complaints since 2019 but now its 2023 and it is not even attended.
People purchase from brands expecting certain standards.
I could have got a similar sink at half the price if it was not hindware.

Hindware Sanitaryware Collection [HSIL] customer support has been notified about the posted complaint.

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Address:

329, Metro Apartment, DDA MIG Flat, Delhi - 33

Vide invoice/5183/2021 dated 14/01/2021 I purchased Dome[protected] S/w from of HIndware sanitary Collection ( HSIL) from Bhagwan Das Ramesh Kumar, Pitampura Delhi. Since the commode has developed a hairline crack and on becoming uncomfortable as well as on account of the Stain mark on the commode, I filed a complaint for replacement under warranty. I lodged a complaint on 9th March 2023 and on 10th March 2023 Engineer visited and sent...

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2 Hindware commodes were purchased on 2.01.2022. Both the commodes are breaking. Crack appeared at the bottom of both the commodes. Need replacement

Hindware Sanitaryware Collection [HSIL] customer support has been notified about the posted complaint.

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Hindware Limited

Mar 17, 2023

Hey Indrani, sorry for the bad experience, please help us with the contact details and complaint number(if any) we will take this further. Thank you.

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Dear team,
I brought hindware callisto water purifier With serial no ADAAB51211I02374
My purifier stopped working in february for which I have given complaint with no WPRVYB20TS0001, BUT TECNICIAN CLOSED COMPLAINT WITHOUT RECTIFYING MY PROBLEM, when contacted customer card they launched new complaint with no WPRVYC06TS0018 still no one attended to that also I am getting water from out side despite buying purifier. This I did not expect from hindware please understand my situation and solve the issue at the earliest.

Thank you
Dr. K prudhvi
Ph [protected]

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Address:

Manesar

Tap Not work Properly. leakage anytime

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Address:

GHAZIABAD

Chimney is not working since one month, I have complaint so many times, but result is zero, Complaint No is KARCYA25UP0041 dated 25.01.2023

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Address:

Abdul Majeed K P, Thasbeeh,MRA No.39, Ramanunni Road,P.O.Karuvisseri Cali, Kerala 673010

I have purchased a washbasin a few years back. Now, it has got some cracks and I am afraid it will soon fell down.

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Adhyatm Traders

from Bhiwadi, Rajasthan

Feb 21, 2023

pl arrange the service on urgent basis.

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Address:

Poonam co operative,coloney,opposite Lakshmi Palace Ramjaipal Road no.8,Danapur 801503

I AM Persuing service center at Danapur Patna for.changing constellation seat cover from 31st December 2022 whose service request no.EL06394 with advice to stay connected with [protected] but all went in vain i again made a complain on 04/01/2023 with serial no.FA005170 and advised by them to stay connected with Md Rizwan with.mobile no.[protected] with satisfaction no.3439 but 0n 23rd January 2023 came Mr Ahil Raja [protected] to my residence...

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Our hindware gyser is inder warranty and not being serviced/ repaired by the company even after lodging a repetitive complaint since past one month.
Hello..I am residing in Eldeco sector 119, I have raised the complaint on 23rd Dec WHRIZL23UP0022, the technician name Narayana came on 24th and told us tank needs to be replaced and told us He will visit with some senior to do the needful, but nobone came since then.Our gyser us under warranty..Again on 2nd Jan 23 my husband call up and provided with new no WHRIYA02UP0051. But no one visited till date.

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Complaint regestered date 29/12/2022

मैंने एक हिंदवेयर हीटर गीजर खरीदा। कुछ समय बाद उसने काम करना बंद कर दिया। मैंने कस्टमर केयर में शिकायत की लेकिन ग्राहक। एक सर्विस मैन घर आया और उसने गीजर...

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Address:

112, Mehr-Naz, 91 Cuffe Parade, Mumbai 400005.

I am using your Italian Classic Collection Cammode for th last 8-9 years.
The one of the hinges that hold the commodte seat got caroded & has broken . I reached out to your dealers who only seem to want me to buy a new cammode by ststing that bthe model is old and discontinued and hence no parts are available.. I then reached out to your company help line. The cmplaint # ELO24401 was attended to by a representative visiting and recording -by taking pictures of the broken part - and a promise that the matter will be resolved in 2-3 days.. Today some lady called to say that she has been instructed to convey that the part is not available, Plz tell me what am I expected to do ? change my commode evey 8-9 years? yet yur claim is that your products out last the bathroom . Plz tell me, what is my solution fro Hindware ?

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I made complaint for leakage in water geyser aprox 13 months ago, but inspite of
26 calls on toll free number, 174 calls to MP incharge Mr Uday Bhati who has attended only 14 calls and for last fortnight he has blocked my number & whattsapp with no solution.
Also 34 calls to Service Centre Indore for Mp zone and he attended only 9 calls till date and also blocked my number like Mr Bhati.
Kindly instruct the Company to resolve the problem.

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Kindly note my complaint dated 01.11.2021, no solution made till date.

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Address:

F-9/35, 4TH FLOOR, KRISHNA NAGAR, DELHI-110051

When we open the water for flush it starts leaking in all the bathrooms

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Address:

F-9/35, 4th floor, krishna nagar, near monga hospital, delhi-110051

Toilet flush is leaking in both the bathrooms. please look into it as soon as possible

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Address:

419, A-Block, Majestic Mansion, Shyamlal Building

I had raised the complaint EJ013595 about the Commode chock-up. And from your side engineer visited today to my place. Your engineer checked the problem and said that the commode pipe has something stuck inside it in the U pipe behind the commode. And he said to call a plumber and get it done by a plumber and said he has no support on this from his side. Our plumber checked the rest of the outlet pipes down the commode and the plumber says...

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Address:

Patna

I have bought an Hindware Alchemy Commode. But it has having some Manufactuing defect. The company issued replacement for the same. But i am facing many issues while replacement and till now i haven't got my replacement. It's been 3 months from the complaint date and 1.5 months from replacement issue date.

I went to the shop from where i purchased. The shop owner are telling that they don't have the item in stock and they gave some other contact reference to talk to. And one person keeps giving other contact number and till today i didn't got my product.

Requesting to take immediate action and please help me in getting my replacement or issue the refund amount.

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Address:

Rajesh Kumar s/o Prem Chand, Near Gupta Hospital, Budhlada- 151502, Mobile- 7009614365, Email- [email protected]

I had purchased a kitchen Chimney. Due to problem I lodged my complaint under complaint no KARCZJ06PB0009 on[protected] of custom care of hindware. According to the rules, the company has to send its mechanic within 48 hours to fix it. My item is under warranty. I have called the customer care about 10-12 times, but they are not listening.
So my problem should be resolved by taking action in this regard and I should be given compensation after being heavily harassed by the company.
Rajesh Kumar s/o Prem Chand, Near Gupta Hospital, Budhlada- 151502, Mobile- [protected], Email- [protected]@gmail.com

Hindware Sanitaryware Collection [HSIL] customer support has been notified about the posted complaint.

Oct 13, 2022

Updated by soapy Attach Bill

Oct 16, 2022

Updated by soapy Please take a Hardly Action

Oct 16, 2022

Updated by soapy I had purchased a kitchen Chimney of HINDWARE Company. Due to problem I lodged my complaint under complaint no KARCZJ06PB0009 on[protected] of custom care of hindware. According to the rules, the company has to send its mechanic within 48 hours to fix it. My item is under warranty. I have called the customer care about 10-12 times, but they are not listening.
So my problem should be resolved by taking action in this regard and I should be given compensation after being heavily harassed by the company.
Respected Sir, I contacted my area manager on Mobile no [protected] 30-40 times and also contacted head manager on Mobile no [protected]. But they are defaming your company.

From: Rajesh Kumar s/o Prem Chand, Near Gupta Hospital, Budhlada (Punjab) - 151502, Mobile- [protected], Email- [protected]@gmail.com

Oct 16, 2022

Updated by soapy Please take a Action as immediately

Nov 09, 2022

Updated by soapy Please take a Action

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Address:

Badanpet Hyderabad

Thanks for contacting us. Your Call No. is KAR2284223. If happy with the services, please share code 788 with Engr. Any query please call[protected]/+[protected] . HINDWARE (SHIL)

Above complaint was raised on 19th August and still now it was not resolved. Motor should be replaced as it was stopped working with in 30 days of purchase. Now furniture also getting damaged which made loss of 2 lac. Please help to refund amount and loss towards Furniture damage

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Raju Bommala

Sep 20, 2022

Still now there is no response and no one is bothered to resolve the issues.

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Address:

Spaze Privvy The Address Sector 93

We had purchased a sensor WC in the month of Aug from Vinayak Marbles Gurgaon and got that installed on 16th Aug. Post that it started showing some faulty errors, once we do the flush the water doesn't stop to flow, either we have to manually close the tap to stop the water or it take long hours to stop the flow, creating a lot of wastage of water. We have complained multiple time to resolve this, but the engineers (Naveen) or his supervisor (Rinku) who visits has excuses, either the parts are not available or they are busy etc and neither they pick up our calls. Since Aug we are unable to use the WC creating an unnecessary and unworthy mess in our daily lives. We don't understand if Hindware have to sell faulty products why they cant have a good maintainer back up to clear their faults. As a consumer Hindware products are horrible to use and making our daily lives miserable as they don't have any timely solutions of the faulty parts that they deliver.

Hindware Sanitaryware Collection [HSIL] customer support has been notified about the posted complaint.

Sep 20, 2022

Updated by Debjeet Bharati We had purchased a sensor WC in the month of Aug from Vinayak Marbles Gurgaon and got that installed on 16th Aug. Post that it started showing some faulty errors, once we do the flush the water doesn't stop to flow, either we have to manually close the tap to stop the water or it take long hours to stop the flow, creating a lot of wastage of water. We have complained multiple time to resolve this, but the engineers (Naveen) or his supervisor (Rinku) who visits has excuses, either the parts are not available or they are busy etc and neither they pick up our calls. Since Aug we are unable to use the WC creating an unnecessary and unworthy mess in our daily lives. We don't understand if Hindware have to sell faulty products why they cant have a good maintainer back up to clear their faults. As a consumer Hindware products are horrible to use and making our daily lives miserable as they don't have any timely solutions of the faulty parts that they deliver.

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Hindware Sanitaryware Collection [HSIL] reviews & complaints(329)

Double bowl kitchen sink

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The complaint number FC013816 filed for replacement under warranty for commode of Hindware under warrenty

Commode is breaking

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Chimney is not working

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Cracks in Hindware washbasin

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Hindware Commode - Classic Italian Collection

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Water geyser

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Flush leakage

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Faulty Commode and lack of service

Hindware Archemy Commode Replacement Issues

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Harassment Complaint and compensation

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Reg : Chimney not working

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Sensor WC

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