[Resolved]  Evok — poor quality of materials delivered, complaint of the customer not attended

Address:

Ghaziabad, Uttar Pradesh, 201014

Ref.: Sales Order No.:[protected]; PO No.: SHIPRA

Dear Sir / Mam,

With reference to the above Sales Order, poor quality of materials has been supplied to me by EVOK, Shipra Mall, on 27.10.2018. The copy of the filled up Feedback Form is enclosed herewith as attachments to this mail for your ready reference. Despite of making tel. complaints to the Customer care two times, no follow-up action / reply has been received from EVOK till date. Under this scenario, I as the valued Customer of EVOK, has been feeling like cheated as I have not received the purchased materials as per the prescribed & shown specifications and have been facing mental harassment. It is therefore requested to kindly take necessary follow-up action action immediately under advance intimation to me to provide me the proper materials as per the prescribed & shown specifications & suitable compensation on account of the mental harassment faced by me on account of the inordinate delay & highly irresponsible behaviour shown towards me by EVOK.

Thanks & Best Regards.

--
Er. S.S. Gaharwar
Sr. Pr. Scientist & Former Head, Bridge Engineering & Structures Division
CSIR-Central Road Research Institute
Delhi - Mathura Road, New Delhi - 110025
Email: ssg.[protected]@nic.in; [protected]@rediffmail.com
[Former General Manager (Technical), National Highways Authority of India]

[16/10, Gulmohar Road, Shipra Suncity, Indirapuram, Ghaziabad - 201014 (U.P.)