Evok — very worst quality recliners

Address:

Hyderabad, Telangana, 500090

I have purchased 3+2+1 recliners dated on jun 17, 2017 by spending huge amount of money believing evok is reputed brand from hindware.

Below are product details:
Magna new leatherette recliner sofa 1 seater with glider-dark. Brown
Magna new leatherette recliner sofa 3 seater-dark. Brown
Magna new leatherette recliner sofa 2 seater-dark. Brown

Not even completed two years all recliners leatherette is getting peeled off even though we rarely used in two membershouse. Contacted evokcare i did not get any proper response.

At the time of purchase they told their products are genuine and can last for at least 15 years and all damages can be serviced through their service network. Assured paid repaired services all the time.

But i have been sending email and calling customer care 5 months ago but not received any proper response.