Ex-Servicemen Contributory Health Scheme [Echs] — Humiliation by echs shakurbasti new delhi staff.

Address:

New Delhi, Delhi, 110027

Dear sir,
I would like to draw your attention towards the humiliation we experienced in echs polyclinic shakur bastia new delhi in last two days, on 12th may 17 when i reached in polyclinic shakir basti along with my mother for collecting mediclame's we came to know that none of the doctor is available so we can't get mediclame's we have to come again next day, my mother is approximately 80 year old and unable to walk her own. Today ie 13th may 17 we reached at 1100 hrs for the same purpose, got no-116 in room no-3, dr col s. S gupta was attending the patients we waited for five hour for our turn but dr col s s gupta refused to attend us because his duty time was over at 0400 pm we requested him many time saying that we are here for the same regular mediclame which we had last month but he didn't listen, we approached to oic col b s basaron but he failed to help us. At the same time dr monika deswal was attending the patient in room no-5 and got free well before time. She saw us waiting outside but didn't she help. My self along with three other patients no-113, 114, 115 waited for five hour in 42* celsius temperature but dr had no mercy to wait ten minutes extra. Oic was help less. We didn't understand whom to contact, i found this website through google and writing your with hope. Kindly do something so that we might not experience this humiliation in future.
Hoping for positive response/reply
Thanks & regards,
Sanjay sharma
Mother name pushplata sharma
Service no-1590608
Mobile no-[protected]