After persuasion from ecps for 3 months with lots of rosy pictures i got trapped to buy their service and paid rs.5, 416.00, on 15 march, 2019 (Receipt no.22102). Over more than 8 months they failed to arrange a single interview. They were not contactable over phone and my my emails were either not responded or gave an open reply. On 24 june, 2019 i raised a complaint in this forum but nothing happened.
As per clause 11 of the contract, they are supposed to refund my money. I sent require documents to them for refund and received a confirmation on 13 december, 2019 that they will refund it within 8 working days.in the mean time i received a call from them that they arrange interviews if i don't take the refund, which i refused and insisted on refund. But i have not received any refund yet and against my query they said it is with their management!!
Looks like it is a fraud consultancy agency and cheating job seekers. They have precedence in this regard.
Jul 15, 2022
Complaint marked as Resolved
Exalt Consulting Placement Services [ECPS] customer support has been notified about the posted complaint.
Verified Support
Jun 14, 2022
Exalt Consulting Placement Services [ECPS] Customer Care's response Dear Sushmito
Kindly approach to grievance team to look into your case and resolve it
We crossed verify the details as per our records we have given you more then 8 interviews and you have not applied for the refund too, kindly do not misguide the candidates