Exide Industries — 4 Wheeler Battery Replacement Complaint # WMAH1642637

Address:

Mumbai

Hello,
This refers to 4 wheeler Battery replacement complaint # WMAH1642637 lodged on 23rd september, 2020.
I had purchased the above 4 wheeler battery in Feb, 2020 and in Sept2020 it stopped working and was sent for replacement by a Dealer in Sewri, Mumbai.
Since then I have been following up with the dealer and also made various complaints to Exide Customer Care but there is no resolution on the same.
Exide needs to understand that during Covid19 times, common man is dependant on his four wheeler to make sure safety of himself & family.
But still after rigirous followups even after 45 days there is no resolution to my complain and the replacement battery has still not reached me and I have to travel by public transport which is putting me and my family at risk.
I would like Exide to provide my battery at the earliest as if anyone in my family is found COVID19 positive because of their careless service attitude, then I will hold Exide liable to pay compensation to me or my family.
Kindly resolve my case asap.

Thanks
Bhupesh Mittal
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