Exide Industries — after sales service

Address:

700091

I have purchased my scooty excide batter on 18/3/2019 from roy auto centre salt lake, kolkata, and its under warenty period, my battery is having some problem and the shopkeeper has my battery from past 4 days and is telling will take more about 5-6 days, and inspite of requesting not giving me a loan battery which i should get.
Yesterday i called in excide service centre about 5-10 times, hald the time there do not receive the call and when receive telling i am conveying to ur dealer to give a loan batter but no proper communication or result.
I had brought the battery in 1400/- and in these few days i think have wil spend more than this amount in my convence…. Please help me