Exide Industries Complaints & Reviews

I have purchased an Exide Inva Tubular Battery no.005523 few months ago but after some time the backup of the battery reduced to zeero.I have complaint about this deffect to the dealer in Etawah and he took the battery from me in the month of Mar.2010 but he did not return my battery till dated 28.05.2010,then I complaint him in written on 28.05.2010.Till now no action has been taken against my complaint neither I have recieved the battery.Kindly suggest me what to do?

Shyamji Nigam
Pili Kothi
Etawah(U.P.)
Pin-206001

Dear Sir/Madam,

I bought Exide Battery (12 v, 14 lb) bearing Sl No. 2I9634997 on Jan 11, 2010 from Narendar Automobiles (No.927, 28th Main, 41st Cross, 9th Block, Jayanagar, Bangalore - 69) through Royal Enfield, Jayanagar, Bangalore.

Battery Problem starting date : July 3, 2010
Service done (completely charged) in : Royal Enfield Service station, Jayanagar

After that, I returned the battery to Narendar Automobiles with the warranty card on 5th July 2010. Till now no action has been taken. I am getting a vague reply and very bad response from both the Royal enfield and Narendar Automobiles.

Please do the needful.

Thank you,
Anoop HS

[protected]

Dear sir,
I purchased Exide inverter battery (IT 500-IC9-20258c) on 14th APL 2009 from “SHAKSHI ENTERPRISES” Betiahata Gorakhpur. “SHAKSHI ENTERPRISES” got it from S.S.TRADERS Betiahata Gorakhpur the authorized dealer of EXIDE.

Since the battery was unable to function even in winters so after many complaints it was finally taken by MS “SHAKSHI ENTERPRISES on 15th March 2010 without any replacement & got serviced by S.S.Traders, the authorized dealer of EXIDE & given to me on 15th April 2010.

After one day it again failed so on the advice of MS “SHAKSHI ENTERPRISES" I changed the inverter & purchased IGBT 850 VA Kevin inverter at a cost of Rs 5000/-
But again the world famous EXIDE TUBLAR was unsuccessful.

In the mean time someone from Exide Varanasi told me to redeposit the battery to S.S.TRADERS but due to cardiac problems I was able to deposit the battery on June 28, 2010 again without replacement of service battery. Its present backup time is only 15 to 25 minutes for two fans only.

Can it be replaced at the earliest without giving me more pain for believing in EXCIDES?
Yours truly,
P.B.Singh
Email id: [protected]@yahoo.com , [protected]@gmail.com
Date July 10, 2010

Purchased Inva Gold 500 Exide Battery on[protected] with 36 months warranty from M/s DigitalPower Enterprises. One Cell of Battery became defective within a period of 20 months and battery is not giving
backup more than 15 minutes.Please look into the matter to enable me to get replaced above Battery.

I have purchased a battery ( ZOOM EXIDE ) for Scooty Pap from M/s Rajesh Auto Centre, Sector 2 AMarket, Bhilai, Chhattisgarh on 07.06.2009.The battery did not give expected performance due to manufacturing defect & ultimately become non functional during the warranty period.
It was returned to the above dealer on 17.04.2010 for replacement under warranty claim. The case was followed-up vigorously but ultimately today he declined the request on the ground that the company is not honoring the warranty and refusing replacement. This is unexpected and unbecoming for a standard company like Exide.
You are requested to please advise the dealer ( Under intimation to me) for immediately replacing the battery, as I am not able to use my vehicle resulting in heavy financial loss and physical strain.

My Car battery no 2C71 25568 707 was not working properly, therefore I visited the Rishabh batteries, authorised dealer 15/6 geeta colony, Patpar Road, Delhi 110031 for its inspection. He suggested me to replace the old battery with the new one with Rs. 500 discount on this purchase.

Then, I planned to replace the battery with new Exide battery 38B 20LMF ATB 04346 , but when I refered Exide Warranty booklet as per it my old battery was between 31 - 33 months so I am liable to recieve 40% discount on the new purchase of the battery which is approximately Rs. 1440. When I mentioned the same thing to the Dealer he didnt entertained me properly and with a very callous attitude. Also, refused to pay my liable discount amount.

I regret to say that your authorised dealer is destroying your reputation.
I am afraid if the my money is not returned, I have no other option but to approach the consumer forum.

Looking towards your earliest reply with relevant solution.

My Residence Address is:

Raj Kumar
11/123 Geeta Colony
East Delhi-110031
Mob.: [protected]
Email id: [protected]@yahoo.com.

We purchased the EXIDE BATTERIES IT-500

1.Battery N0.12810
2.Battery No.16033

We are having problem with backup, so we send the batteries through by

BMPS Transport,
LR No.838545-2,
COURIER DTDC No: T39248363

by date[protected]. We send this to Secunderabad head office.

There is no reply or intimation from the head office. They didn't replaced the batteries yet. So, please we want the replacement of batteries.

Is there anybody knows about the to solve immediately please contact : Tej Manohar : [protected]

Respected Sir,

I am M.P.Sharma purchase a Battery Model is 6EL130+ from Dealer Bharat Automobiles, Bistupur, Jamshedpur & they gave me a Claim No :-4186, Date :-15.04.10. Battery sl.no.:-93178. My battery not worked properly & dont took give proper backup. So i gave the battery to the Dealer & they Send the Battery nearest Exide Service Station. But till date they dont give us any report & i m suffering many problem without battery in my home.

So, we would request your goodself kindly take any action against the Exide Industries Ltd.

Your Truely

M.P.Sharma

Dear
sir/mam

i would like to state my self Rajendra dande .
Address:- Nilkamal Complex Maratha nagar Akola


I was purchased new Battery of exide model( IT 500-3U7-11619) on Jan 2008

This Battery Was purchased from tara tech akola Throu Suprime Electronices Ranpise Nagar AKola But in Aug 2009 battery Was not working properly dealer inspected the battery and send to exide services station at nagpur then 11/09/2009 the battery return from service center. Report of service center was battery found ok and returned and and that time we demand to dealer our original bill and warrenty card to dealer but card and bill was miss placed by the dealer now our battery is not working properly again the dealer refused to send the battery to service station due to miss placed a warrenty card and bill by dealer. So kindly replace the battery and take some necessary action.

Your FaithFully

Rajendra Dande

Sir, i have purchased exide battery,which was given warranty period of 30-months.
within a year the battery was not properly working.we contacted our retail store
from where we purchased.but he said i will repair & give u back but after his
repair again the battery was not working so at last it is in warranty period he
cheated us & now we requested him to change it but he refused so now also
it is in warranty period.
personal details -
pankaj sachdev
mb-no.[protected]
email i/[protected]@gmail.com

Dear Manager,
Due to some unavoidable reason the warranty card of the battery got lost and as per the the exide dealer Mr Jay Nishad of Sunrise Batteries ([protected]) & Exide supervisor Mr Bhushan ( [protected]) confirmed that this is under warrantry but not ready to give me replacement as I don't have warranty card. Mr Bhushan was suppose to check with his senior staff and was suppose to help me out to get this battery replaced but he didn't update on me this and came to knwo from Mr Jay that Exide is not ready to give the battery replaced.
Battery make is DIN44 and serial no is 92635 and was purchased in 2009 request you to kindly look into this issue and help me to get the battery replaced.
This battery is of our company car and we use Exide batteries in all our car, today we are buying Exide battery for our Honda Civic
Awaiting for your positive action.

Attached is the letter for your reference which we had given to the dealer as per his requirement, still the battery is with Sunrise Batteries dealer, so rewuest you to kindly consider this request and get my battery replaced.

Will be expecting your confirmation mail towards getting this battery replaced which is under 5 years warranty and this is the second year.


Also spoken with Mr Prem Dubey on [protected] (Exide staff) who is incharge of Borivali Area

There is Ahuja Electronics which deals in Exide inverter batteries. He is master in convincing will sell Stan Queen battery which is a cheaper variant of Exide for price equal to Exide's top model. Once you purchase it he is very poor and rude in providing service for its products. Be aware of such dealers.

SIR,

I SUSHIL KUMAR SHARMA WANT TO INFORM YOU THAT I OWN A BATTERY OF EXIDE USING FOR MY VEHICLE. I WANT TO SAY THAT DUE TO CERTAIN REASONS MY BATTERY WAS NOT WORKING PROPERLY SO I CONTACTED A DEALER IN BHUBANESWAR FOR THE REPLACEMENT AND HE CONFIRMED FOR THE SAME WITHOUT ANY CHARGES. SO WE HANDED OVER THE OLDER BATTERY TO THE DEALER i.e. GUGNANI TYRE AGENCIES, RASULGARH, BHUBANESWAR AND HE GAVE US A STANDBY.
BUT KNOW, AS THE ABOVE SAID BATTERY HAS BEEN REPLACED BY THE COMPANY AND THE NEWER ONE IS LYING WITH THE DEALER. THE DEALER INFORMED US THAT THE BATTERY HAS BEEN REPLACED KINDLY TAKE IT. WHEN WE APPROACHED THEY ARE DEMANDING US RS.3500/- FOR THE REPLACEMENT , WHEREAS IT WAS CONFIRMED EARLIER THAT REPLACEMENT WILL NOT COST A SINGLE PENNY.

THEREFORE, I KINDLY REQUEST YOU TO LOOK OVER THE MATTER AND PROVIDE US A SOLUTION FOR THE SAME.
I M GIVING YOU MY CONTACT NUMBER. PLEASE DO INFORM US. HAVE A NICE DAY.
NAME: SUSHIL KUMAR SHARMA,
ADD: AT/PO- KANTIA,
VIA- JATNI,
DIST- KHURDA,
ORISSA
TEL.NO.:[protected].
E-MAIL ID- [protected]@gmail.com

THANKING YOU
REGARDS

S.K. SHARMA.

Ive purchased a exide battery in march-2009. In 14 months the backup is reduced to only 2-2.5 hrs that too not on full load. Please resolve.

I Narinder Chawla had purchased this Exide inverter battery on 14/5/2009 from Hind Motors Stores 169/2,Netaji Subhash Chander Marg (Rai Market)Ambala Cantt-133001.My Bill no is 13137 Amount of Rs 8600.My Battery Description is 1500 Plus No 4C9-110612.My Battery was not working properly even after taking full charging. When I consult to my dealer he used uncivilized language with me not ready to replace my battery by knowing that my battery is in warranty.I had lock a complaint on 2/10/2009 to this dealer and he give me a complain number which is 69. My Battery warranty will Expire on 14/11/2010.He give me a warranty of 18 Months according ro Exide Battery Warranty Card My Warranty Card number is 46324721.. He also pass a comment that "Do what you have to do"?I am not going to change your Battery.Please help in this condition.
Thanking You
Narinder Chawla
Pankaj Investment Point.
6183/;5 Idgah Road
Near Punjabi Gurudwara
Ambala Cantt
[protected]

I have purchased EXIDE INVA TUBULAR BATTERY IT 500 to Chawla Tyre,31 Raja Garden,New Delhi-15,ON[protected] . Its just 23 months, my battery backup reduced to only 1 hr. I have complained to dealer from where i purchased it but, there is no responce from them. i have tired to call them to solve my problem but they never try to solve my problem, they refer me to direct Exide,22-04-10 then i call direct to Exide Company there i have register my complaint and the no .is 5937 there Mr.Dinyansh & Mr.Bhang i brief him my case they send his Representative but still my problem is not solve nobody exchange or repair my Battery now this days delhi very hot and when light is cut we face huge big problem so please do needful for us.i m waiting for your reply.

Sarbjeet Singh
[protected]

Hi,

Nowadays Exide refuses to give warranty on their product. Once you call them for a battery problem they will send their site engineer and take report. But finally they will reject your case. They will tell you there is problem in your UPS that is why battery got problem. Then you never claim warranty for that battery.

Why i am telling you that because i am a computer dealer of Erode district. I already purchased 4 tubular battery and one had problem they send their engineer and finally reject the case. And after two years i supplied one 100 AH battery to my customer within 9 months the battery got backup problem the same story happened. They finally reject case by intently saying my customer UPS having charging problem. But the same ups charging and working fine with other brand of battery.

I enquired my friends and other computer supplier about Exide warranty. They were telling the same story. So people planning to buy Exide batteries for your UPS plz beware about this problem. Try to find other brand of standard battery company which will give you promised warranty.

You can only see the real face of the Exide when you claim warranty on your battery.

Details of Battery -
Card No. 132, Battery Type - EM 32 (R), Mfg. Code 2J8, Sr.40590
Date of Sale of Battery to Customer - 04/11/2008
Dealer Details -
Isaacs & Sons
Mount Road Extension, Nagpur - 440 001, Ph.[protected]
Bar Code 2J8W2155822J8
Customer Details - P.P.Bidwai, Civil Lines, Nagpur
Car Regn. MH 31 - G 4595, Maruti 800
Presently Car is running at Amravati under my care as my aunt is out of town.
[protected]@gmail.com

I purchased Exide inverter battery (IT 500-IC9-20258c) on 14th APL 2009 from “SHAKSHI ENTERPRISES” Betiahata Gorakhpur. “SHAKSHI ENTERPRISES” got it from S.S.TRADERS Betiahata Gorakhpur the authorized dealer of EXIDE.

I am sorry to inform you that it could not perform even in winter season. I informed MS “SHAKSHI ENTERPRISES from time to time but without any success.

So it was finally taken by MS “SHAKSHI ENTERPRISES on 15th March 2010 without any replacement & got serviced by S.S.Traders, the authorized dealer of EXIDE & given to me on 15th April 2010.
After one day it again failed so on the advice of MS “SHAKSHI ENTERPRISES" I changed the inverter & purchased IGBT 850 VA inverter at a cost of Rs 5000/-
But again the world famous EXIDE TUBLAR is not functioning well.

It means that through out summer we will have to suffer only because we blindly believed in EXIDE.

Is there any 'higer exide official'capable enough to look after the matter as on earliest so that our suffering is removed as well as any foul play can be detected?

I've purchased EXIDE EL 100+ `12v 100 AH Vat.12.5% under Sl.No.10048/326 on 9.8.2006 under 60 months warranty scheme from SL.GL.Auto Batteries, Authorised LExide Sales & Service Dealers, H.O.No.236, 1st Main Road, Chamarajpet, Bangalore 560 018, Ph: 26706009 under their Invoice No.860 who are also having Branch Office at No.104, 2nd Main Road, Sudhamnagar, Lalbagh Road Cross,Bangalore 560 027, having Ph.Nos.22221443 represented by its Proprietor Sri Praveen. The said battery proved defective in getting recharged as also there was accumulated corosion on both the terminals as far back as 24th September 2009. Though the corrosion was cleaned and billed for the same for Rs.200/-, I was given that one of the poles has gone weak and hence there is defective charging. Since then the firm as well as the proprietor (on his mob.phone No.[protected]) is being contacted and requested for its rectification. But except uttering lies all the time, so far, I am deprived of its use though I have paid Rs.8500/- on 9.8.2006. I seek justice in getting a replacement for immediate utility, as invariably Bangalore is undergoing powercuts almost everyday at different times for 4 hours a day.