Exide Industries — Battery backup Issue

Address:Kolkata, West Bengal, 503001
Website:www.exideindustries.com

Hello team,

I have brought an exide tubular battery (inva blue ib 10000) with 2 years & 6 months replacement warranty on 29-3-14. unfortunately the battery malfunctioned recently & we raised a complaint with exide, then they asked us to send the battery which they then repaired & sent back to us. but it only functioned for a day & then started giving problems again. now they are accusing that the problem is with inverter & not the battery & are also not responding to emails or phone calls any more.
Was this information helpful?
No (0)
Yes (0)
Exide Industries customer support has been notified about the posted complaint.
Oct 10, 2016
Updated by Revanth_Reddy
Here are the battery details Batch No:10F SERIAL NUMBER: 56631
Complaint comments 

Comments

Dear sir
My complain number Ebilk[protected] On dated 8/10/16, ups not charging the battery but no any one visited, kindly resolve the issue on priority basis.

Regards
Munna Kumar
[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Exide Industries
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    32%
    Complaints
    927
    Pending
    0
    Resolved
    299
    Exide Industries Phone
    +91 33 2283 2133
    +91 33 2283 2150
    +91 33 2283 2120
    Exide Industries Address
    Exide House, 59E Chowringhee Road, Kolkata, West Bengal, India - 700020
    View all Exide Industries contact information