Exide Industries — Battery discharging quickly

My car battery Exide service request is registered with id : 262700 and id : 263260 on 7th and 8th Dec but no one has attended. I am not able to use my car. Earlier they have recharged once and gave Jumpstart another time. Battery discharged. Then they told wiring problem. I checked wiring at emm emm motors Bangalore and they have checked it to be fine. Now the car is at Emm Emm motors and battery discharged again. The above service request is opened and service person assigned. But not arrived. The battery is under warranty and may need replacement. Kindly deploy person to attend today urgently.