Exide Industries — dealer refuse to replace the faulty exide battery even after sharing the paperless registration number

Address:Pune, Maharashtra, 411057
Website:www.exideindustries.com

Dealer refuse to replace the battery under warranty. He is asking about the warranty card whereas i am showing him the message for the registered exide battery for paperless warranty.
After registering for paperless warranty i don't know why he is asking for paper.

Please find the paperless warranty message received from exide.
Congrats! Your exide battery m7c8r650629 is now registered for paperless warranty. Use this as ref.in the unlikely event of warranty claim on this battery.
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    Exide Industries Phone
    +91 33 2283 2133
    +91 33 2283 2150
    +91 33 2283 2120
    Exide Industries Address
    Exide House, 59E Chowringhee Road, Kolkata, West Bengal, India - 700020
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