Exide Industries — exide inverter company engineer has not yet turned up for the service of the inverter

Address:

Kolkata, West Bengal, 700051

I would like to bring an important matter to your notice.. We had informed exide customer care on 29th of july about our inverter repairement, which went out of order on that very day. They provided us a complaint number : ewba00018066v468 and informed us that their service engineer would contact us shortly, but 5 days have passed till date and they neither contacted us nor has sent any service engineer to our resident.
We are facing a huge problem without inverter while power gets cut off.

So, i would kindly request you to look forward to the matter and take neccessary steps at the earliest.