Exide Industries — inverter battery backup not available for new product

I have purchased the new exude gel magic 150ah on 22/07/2017. The backup for said battery is not available even for 5 minutes.

I was not able to use this battery and i have already raised this compliant earlier but no one contact me to fix this issue.

I request you to replace this battery as soon as possible. If you are not willing to replace the battery, kindly refund the amount for battery and take back your battery.

I am really not happy with service you provided.

Battery type: fgmo-gelmagic1500
Serial no: a5g7i000048 5g71