Exide Industries — Inverter battery

Address:	800002
Website:	www.exide.com

Sir,
I am having exide inverter battery vide bill no 2353 dated28/03/14 from the telecon at patna.Last month my inverter battery got a fire which may be big damage of my ancestral property.My battery is still under warrenty period.I have complained to the concerned company vide complain no ebih[protected] dated mar 16.But they are refused to take appropriate action, they are blaming on us.We are using this battery since last two year without any complain with proper maintance but suddenly any incident occurred how why are blamed and why my battery is not repaired or exchanged.
Sir give us guidelines so we can recover our damage.I am attaching all documents and burned battery photograph.
Than.