Exide Industries — Inverter Battery Faulty within warranty Period

Dear Sir / Madam,

Please find herewith the Invoice No. 380 dated[protected], for Purchase of Exide Invertor Battery - Sl. No. A5K0D011911, purchased from Guna Batteries, Chennai - 600092, Authorized dealer for Exide Batteries.
Last week the battery was not working and after testing, the dealer has informed us to buy new batteries with some discount.
While purchasing the Battery, it was clearly informed that the warranty period for the battery is 5 Years.
Now the battery is failed. Kindly do the root cause analysis and take corrective action to prevent such failures in future.
Since the battery is failed with in warranty period, kindly arrange to replace the battery free of cost. Otherwise Please repair it and arrange to supply with good working condition. Always we check the battery periodically through your authorized dealer to prevent such failures. Kindly arrange to replace it immediately.
Kindly consider my request and arrange to replace it immediately as a Goodwill to the Customer.
Please confirm.

Thanks and Best Regards.

P. Vaidyanathan.