Exide Industries — Inverter battery is not replaced by exide industries. Ticket no. Is 9417501

Address:

Bolni, rewari

Sir,
I purchased exide inverter battery model IT 500 dated 15/07/2020 from exide dealer. Battery is not working properly when I complained it to exide care on dated 01/03/2023, A technician visit my home and told me it will be replaced by exide. All the formality are completed by me and battery gave to dealer for replacement on dated 09/03/2023.
Now when I asked about replaced battery, dealer told me "company me baat karo"
When I call to exide care they told me every time your request forwarded to area engineer.
Please help me about this
Ticket no. 9417501