Exide Industries — Inverter battery tubular model — itr 500

Address:	Kolkata, West Bengal, 700020
Website:	exideindustries.com

I had purchsed exide battery in month of june 2016, after some days, its not working properly and unable to taking load, we complaint to toll free no they didnt take any action even my first complaint was closed after saying (By a responsible manager of your company regional head or some other i exactly didnt know) when after2-5 of complaining we call to no [protected], they traansefred call to senior executive my father asked him abaout resolving the complint otherwise he will go for consumer forum then he said "ki yaha roj aise 1000's phone ate hain app pehle vhi kr lijiye, and after disconnecting the call there was messaage of closing my complaint, then again we did — (Complaint no — nutho[protected] after 2nd complaiant there is not any redressal of my complint, i just want to ask that you make promises that within 24hrs your equipment will be replaced, then what the hell is going on that ki aapka executive hame assist karne ki jagh hme harras kr raha h.
In last i just want the answer ki who will be responsible for compensaation of harrasment s the scotching heat how can we survive without power?? Nd for how many days?