Exide Industries Ltd — Two wheeler exide battery

Address:

Surat, Gujarat, 395005

Dear sir/madam

i have purchased one exide battery for my scooty pep plus on 25.06.13 from battery point (address-shop no-15, modheswari complex, near-l p savani school, b/s-abhisek avenue, adajan, surat). Its working good till 18.06.15. Some times its not working means not start my scooty when i push start button. I visit on 21.06.15 to above mentioned shop & told him to check batetry. They told me that batter is ok, but some problem in your vehicle. I gave my scttoy to tvs authoriesd service station for repair. They told me that your battery is weak. Again i visit above mentioned shop & told him to check battery. They take my battery & give me batter after one day & told me that we have recharged your battery now its ok. Again i face problem in start of scooty. So i visit that shop & told him about my problem. But that guaranty period was gone & they told me that battery is weak & now you have to purchase new battery.

This is clearly cheating with me. When i was gone their shop before guaranty period they told me batter is ok and when guaranty period is expired they told me that batter is weak & you have purchase new one. This is totally unprofessional practice. You are requested to kindly look in this matter & do the needful at earliest.

Sudhir dixit
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